Software Product Manager Access Control

If you are a current Chamberlain Group employee, please click here to apply through your Workday account.

Chamberlain Group is a global leader in access solutions with top brands, such as LiftMaster and Chamberlain, found in millions of homes, businesses, and communities worldwide. 

As a leader in the Smart Home industry, we boast one of the largest IoT install bases, with innovative products consisting of cameras, locks, card readers, garage door openers, gates and more, all powered by our myQ digital ecosystem. 

This role is within Chamberlain Group's high growth Emerging Business Product Management group. We are rapidly building innovative property technology

solutions that support property managers and residents in multifamily homes.  Our Liftmaster products have won ‘2021 Product of the Year’ and our software offering, myQ Community has won ‘Mobile Solution Winner’ by the Security Industry.  We are looking for partners as we build more award-winning products and transform the industry.

As a Product Manager, you will own every part of the product lifecycle, from

innovation and concept design to product launch and execution, while staying deeply focused on customer experience.  A successful incumbent is expected to (i) Develop, communicate and implement product strategy for assigned

business unit product portfolio; deliver brand strategy, product portfolio

management, integrated marketing planning and pricing strategies and (ii) Drive annual and multi-year operating plans and results for their product portfolio, which is aligned to overall CG business objectives (revenue, gross profit,

operating income, quality, delivery, cost and innovation); track product portfolio financial performance; ensure organizational alignment of product portfolio

priorities and goals.

Product Manager Experience:   

• Bachelor's Degree in Business, Marketing, Computer Science, Engineering or related field; Master's in Business Administration preferred
• 3 - 5+ years in Engineering, Marketing and/or Product Management; Prior experience working with hardware and software offerings preferred
• Ability to work in Matrix and Agile software development environment
• Understand and have experience with Agile Scrum methodologies or other commonly used tools
• Comfortable interacting with highly technical development teams
• Able to travel up to 25% - domestically and internationally

Product Manager Responsibilities:

• Develop, communicate and implement product strategy for assigned business unit product portfolio; deliver brand strategy, product portfolio management, integrated marketing planning and pricing strategies
• Drive annual and multi-year operating plans and results for their product portfolio, which is aligned to overall CG business objectives (revenue, gross profit, operating income, quality, delivery, cost and innovation); track product portfolio financial performance; ensure organizational alignment of product portfolio priorities and goals
• Support achievement of full P&L objectives for the business unit, driving profitability, volume growth and market share, as well as execution of product and services
• Own achievement of product portfolio average net selling price and gross margin, recommending and implementing pricing objectives, strategies, and guardrails to extract maximum value on new and existing products; focus on growing revenue through product line mix and average net selling price improvements, improving margin through cost reductions and updating product line with incremental innovation, growing engagement through improvements to user experience
• Define and communicate the product portfolio vision in support of the business unit strategy, including maintaining a clear product roadmap aligned to business goals in the short- and long-term; emphasis should be on fast-paced new product development, sustaining product support and insight driven; product strategy should include both hardware and software focus in order to deliver compelling user experiences
• Develop and implement the strategy for their product offering, brand, and channels; partner with marketing, sales, and customer experience leaders to develop go-to-market strategies to win in targeted customer segments; lead the creation of end-to-end operational plans to drive profitably, grow and scale the business; work cross functionally to ensure achievement of product line objectives
• Serve as a Product Owner leading the development and owning the implementation and sustaining of the end user connected experience, including uncovering real-time consumer insights, driving user experience requirements, creating business cases and winning value propositions, and leading cross-functional development teams
• Ensure the cross-functional marketing team has the necessary processes and procedures in place to manage the quality, cost, and delivery of products; identify areas for improvement, propose improvements to leadership and ensure team takes action when corrections are needed
• Interface with analysts, media/PR outlets, key industry conferences in order to educate customers, partners and end users about our vision, strategy and new product innovations; represent the company with customers, competitors, trade associations, government agencies, professional societies and similar groups
• Develop a clear after-sales and service strategy to ensure customers are cultivated and supported in the long term, with the Customer Experience and Marketing teams, as appropriate
• Provide product content guidance and prioritization, integrated marketing planning and pricing strategies, facilitating and/or leading daily scrum activities, and executing against clearly defined timelines
• Comply with health and safety guidelines and rules; managers should also ensure compliance across their teams
• Protect CG’s reputation by keeping information confidential
• Maintain professional and technical knowledge by attending educational workshops, professional publications, establishing personal networks, and participating in professional societies

Contribute to the team effort by accomplishing related results and participating on projects as needed.

The pay range for this position is $97,700 - $184,175; base pay offered may vary depending on a number of factors including, but not limited to, the position offered, location, education, training, and/or experience.  In addition to base pay, also offered is a comprehensive benefits package and 401k contribution (all benefits are subject to eligibility requirements).  This position is eligible for participation in a short-term incentive plan subject to the terms of the applicable plans and policies.

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Chamberlain Group wants all of its employees to succeed and encourages people of all backgrounds to apply. We’re proud to be an Equal Opportunity Employer, and you’ll be considered for this role regardless of race, color, religion, sex, national origin, age, sexual orientation, ancestry; marital, disabled or veteran status.We’re committed to fostering an environment where people of all lived experiences feel welcome. 

Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence [email protected].

NOTE: Staffing agencies, headhunters, recruiters, and/or placement agencies, please do not contact our hiring managers directly.