Full-Time
Account Manager
Posted on 3/18/2024
Secure healthcare data integration and linking
Compensation Overview
$90,000 - $110,000Annually
Junior, Mid
Remote in USA
- Experience working in the healthcare insurance and/or healthcare audit industry preferred, but not required
- Excellent customer service principles and practices
- Strong ability to prioritize, multi-task and work independently in an extremely fast paced, high pressure environment with minimal supervision
- Excellent listening, negotiation and presentation skills
- Excellent verbal and written communication
- Excellent computer and data analytical skills
- Minimum college degree or equivalent
- Operate as the point of contact for any and all matters specific to our customers
- Manage and perform all aspects of implementing new clients including overall implementation project management, acquiring client data, closely monitoring project status and success throughout the entirety of the project
- Build and maintain strong, long-lasting customer relationships
- Ensure the timely and successful delivery of our solutions according to customer’s needs and objectives
- Communicate clearly the progress of project initiatives to internal and external stakeholders
- Track key account metrics and service level agreements
- Assist with the development of a joint company strategic account planning process that develops mutual performance objectives, financial targets and critical milestones
- Identify new opportunities in collaboration with the sales team to ensure growth
- Support sales by serving as end to end subject matter expert on our solutions
- Assist with client requests and issue escalation as needed
- Learn and master the details of all processes and all technology that are used to deliver services to clients
- Assist with the functional design of new or enhanced software applications to satisfy client needs
- Monitor new process and technology initiatives to ensure alignment with client needs
- Identify key areas of internal opportunity provide input to management team
- Must comply with all aspects of Datavant’s code of conduct including but not limited to Compliance with the Law and Regulations, Security Policies and Practices, Honesty and Fairness, Diversity and Respect, Conflict of Interest, Confidentiality, Health Care Fraud, Waste and Abuse
Datavant, a healthcare data logistics company, excels in securely connecting diverse patient-level health data from multiple sources. It stands out for its commitment to improving patient outcomes by facilitating better care delivery, informed healthcare decisions, and accelerated research. With advanced data matching capabilities and stringent patient privacy protections, it offers a robust platform for professionals looking to impact the healthcare industry positively.
Company Stage
Series B
Total Funding
$80.5M
Headquarters
San Francisco, California
Founded
2017
6 month growth
↑ 0%1 year growth
↑ 49%2 year growth
↑ 221%Benefits
Competitive Salaries & Rewards
Generous Parental & Family Leave
Ability to work anywhere in the US and Canada
Meaningful equity
Competitive Benefits – Full Family Coverage
WFH Stipend & Monthly Credit
Commitment to Learning & Development
Unlimited PTO