SAP OTC/GTS Business Analyst

About Momentive Technologies

Momentive Technologies applies advanced materials science to design and manufacture ultra-high-performance quartz materials, quartz crucibles, and ceramic products that are vital to a variety of high-growth end markets, including the silicon and compound semiconductor industries, electronics, and aerospace components. These solutions enable the production of logic and memory chips, power control devices and multiple systems for electric vehicles, integrated circuits, power control devices, data servers, and aerospace applications.

Recognized for the purity, performance, consistency and stability of its products, Momentive Technologies has been delivering innovative solutions for over 130 years and continues to impact emerging trends like electrification, digitalization, renewable energy and artificial intelligence. The Company, headquartered in Strongsville, Ohio, has operations across the globe and serves customers in more than 30 countries. For more information, visit www.momentivetech.com.

SAP Order to Cash [OTC]/Global Trade Services [GTS] Business Analyst

In this dynamic role you will support a global SAP S4 instance by analyzing and requirement gathering for the OTC/GTS processes including Sales Order Management, Pricing, Shipments and Deliveries, Credit Management, Billing, and Invoicing and have a clear understanding of Global Trade & Compliance.  You will work closely with BPO’s (Business Process Owners) as well as other functional teams, including Record to report (RTR) finance, Plan to produce (PLTPR), Procurement to Pay (P2P), Quality management (QM), Plant maintenance (PM) and Environmental Health & Safety (EHS) to ensure seamless integration processes across the organization.   You will bring strong technical skills and experience in SAP OTC/GTS configuration and implementation support. This role is also responsible for establishing priorities and activities for daily tickets and enhancements maintaining SLA for ticket closure and continuous improvement deliverables.

Responsibilities:

• SAP Order to Cash [OTC]/Global Trade Services [GTS] Business Analyst, will be responsible for configuring, implementing, and supporting SAP Order to Cash (OTC), Logistics, and Global Trade Services (GTS) within our SAP system landscape.

• Proficiency in SAP GTS modules, including Compliance Management, Customs Management, and Risk Management.

• Strong understanding of global trade processes including import/export regulations, customs compliance, and trade documentation.

• Ability to understand and drive Global solutions that are fully auditable and compliant with business and control standards.

• Provide knowledge and input on the system implications of business process changes
  and any Global impacts. Support end to end processes and a clear understanding of system touch points.

• Analyze existing business processes across the organization and utilize existing knowledge of SAP solutions that would support those processes.  This will include the ability to review, analyze and provide recommendations to complex issues and when necessary, provide prototype of new solutions, process enablers and drive process transformations.

• Lead workstream projects and develop functional specifications, test plans and scenarios, and training materials as needed.  Proficient in working closely with the users Globally to develop acceptance test scenarios and test data to execute the scenarios for all OTC/GTS system changes and integrations with other workstreams.

• Partner with business BPO’s, Inside Sales Reps, IT peers and technical teams to determine the requirements for change requests, projects (technical and functional) and exercise best judgement in selecting methods and techniques to achieve best measurable business outcomes. The ability to translate OTC/GTS business issues into actionable requirements and technical solutions.

• Collaborate with stakeholders across the organization i.e. Global Trade Compliance, Logistics, Inside Sales as well as IT peers to support break/fix issues, understand business needs to provide best IT solutions.

• Provide advanced ability to organize, prioritize, troubleshoot, document, escalate and manage multiple complex projects, tasks and meet deliverables.

• Demonstrated ability to work in a fast-paced environment that works with both internal customers as well as offshore support; ability to work collaboratively with business users.

• Ability to facilitate meetings, technical alignment of priorities, requirements, design, testing and delivery of the system based on functional requirements.

• Ensure alignment and adherence with company policies and procedures.

Required Systems Competencies:

• Critical Thinking: Strong Order to Cash/Global Trade knowledge and problem-solving techniques

• Decision Making: Ability to collect, organize and evaluate data to provide possible solutions, ability to communicate and work effectively with others.

• Thought Leadership: Independent thinker with strong expertise to make strategic recommendations for process improvements and providing solutions to improve efficiencies.

• Expertise with SAP digital core and related solutions ecosystem

• Business process re-engineering and optimization

• Master data management

• Configuration

• Testing and validation

• Change management

Basic Qualifications:

• Bachelor’s degree in MIS, IT, Business, or related field or 5 years of ERP business/IT SAP equivalent experience

• 5+ years of SAP Analyst, Functional Lead and/or Support experience

• Demonstrated business process acumen

• Good organizational and diplomacy skills

• Ability to prioritize and manage multiple tasks simultaneously

• Superior written and oral communication skills

• Demonstrated ability to translate businesses requirements into technology solutions

• Superior customer service skills

• 2+ full cycle implementations including scoping, planning, process design, configuration, testing, deployment, and Post Go-Live support

• 2+ years leading a module or support of business functional area in global SAP system.

• Ability to stay effective in fast paced environment where priorities can change frequently

• Experience working with AMS partners

Preferred Qualifications:

• 5 or more years’ Business Analyst and configuration experience in OTC/GTS

• Demonstrated continuous learning/development

Key Relationships:

• Maintains key relationships with Global Business Process Owners and their regional counterparts

• Highly visible role that engages with functional leadership across the business, especially Operations and Supply Chain

Travel Requirements:

• Less than 10% of travel both domestic and abroad

Working Conditions:

• 1st Shift

• Office environment

• PPE – Steel Toe, Safety Glasses, Gloves (as needed)

Our SAP Order to Cash [OTC]/Global Trade Services [GTS] Business Analyst will earn a variable compensation including base salary and bonus. Base salary range takes into consideration experience, education, and training. Not to mention all the amazing benefits available for employee selection as well.

Joining the Momentive team includes:

• Medical/Prescription Drug Coverage

• Dental Coverage

• Vision Coverage

• 401(k) plan with Company Match

• Basic and Voluntary Life/AD&D Insurance

• Short and Long Term Disability Insurance

• Employee Assistance Program

• Wellness Program

• Tuition Reimbursement

• Employee Referral Program

Momentive Technologies is not just shaping materials; we're shaping the future. As a leader in the fused quartz, ceramics, and crucibles industry, we pride ourselves on innovation, precision, and excellence. When you join us, you'll be part of a dynamic team that's driving advancements in technology, research, and applications across various sectors.

EEO Statement

We treat all our associates and candidates as equals. We require all associates and managers to do so too and comply with employment laws and regulations. All personnel actions are conducted in the spirit of equal employment. We are committed to recruit, train, promote and retain associates without regard to race, color, religion, gender, gender identification and expression, national origin, marital status, age, disability, genetic information, military status, sexual orientation, or any other characteristic protected by applicable local, state or federal laws.

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