Full-Time

IT Engineering Systems Support Specialist

Remote

Posted on 11/21/2024

Parsons

Parsons

Compensation Overview

$83.3k - $145.8kAnnually

Senior

Remote in USA

Category
Customer Success & Support
IT Support
System Administration
IT & Security
Required Skills
PowerShell
Agile
AutoCAD
MongoDB
SCRUM
Requirements
  • Bachelor’s degree in computer science, information systems, engineering, or related technical discipline, with experience in both engineering and IT.
  • 6+ years of progressive experience designing, developing, and maintaining software packages for deployment to Windows operating systems.
  • Experience with administration and support of technical architecture and performing project management to meet specific ES-related business requirements.
  • Experience deploying complex engineering systems. Requires knowledge of engineering requirements, user needs, system development, and scripting.
  • Excellent problem-solving and analytical skills.
  • Excellent written and oral communication skills.
  • Ability to work independently, take the initiative in identifying and resolving issues.
  • Close attention to detail and thoroughness.
  • Experience with application virtualization technologies like Cloudpaging, Microsoft App-V, or VMware ThinApp
  • Strong understanding of Powershell or other scripting languages
  • Experience working in an Agile/Scrum development environment
  • Familiarity with MongoDB, SQL Server, or other database systems
  • General knowledge of engineering and design applications such as AutoCAD, MicroStation, ProjectWise, ArcMap
  • Certifications relevant to the role (e.g., Microsoft Certified Professional).
  • AEC industry certifications (E.g., Autodesk, Bentley, Intergraph and ESRI).
Responsibilities
  • Support all aspects of delivery, administration, customization, and maintenance of engineering and design applications.
  • Provide technical oversight and ensure interoperability of core systems and servers that align with specific enterprise ES products, including licensing management systems, collaboration systems, and other core ES delivery systems.
  • Support complex technical workflows and requirements for engineering applications to meet project delivery requirements.
  • Implement specialized, discipline-specific configuration and commissioning services ranging from BIM to Plant Design Systems.
  • Collaborate with clients, business partners, and other members ES and IT teams to identify and resolve issues related to specific engineering applications and complex ES systems.
  • Troubleshoot packaging and deployment issues, providing timely resolutions.
  • Support and provide technical assistance and to ES Support and IT staff members.

Company Stage

N/A

Total Funding

N/A

Headquarters

N/A

Founded

N/A