Program Manager

Job Description

As a program manager on the People Development and Culture, Communications team within Global Operations, you’ll focus on driving talent, engagement, and culture through strategy, planning, and execution of initiatives.

People Development and Culture

• Priorities include talent development and training, both foundational and technical, across all levels of the Global Operations organization.  In support of this, it will be critical to define culture and engagement strategies designed to encourage and sustain an environment of openness, innovation, and performance.
• In this role, you will work closely with teams within Global Operations, HR, and the broader organization.  Identification of project requirements and stakeholders’ priorities will be key.  In addition, creation of content and execution of initiatives will require effective communications and continued monitoring to assess reception, effectiveness, and sustainability.
• Success in this role will require identifying relevant measures of effectiveness and tailoring programs to incorporate those insights and feedback from the organization.

Communications

• Priorities include developing the communications strategy for the Global Operations organization and supporting the COO deliver organization-wide communications.
• In this role, you will support high-visibility strategic communications (e.g. all-hands, seniority-specific forums, etc.) and presentations (e.g. keynotes, industry briefing documents, etc.), and will partner with the global communications team as needed. You will also be responsible for maintaining the internal digital footprint of the Global Operations organization.

Qualifications

REQUIRED

• 3-5 years in People Development
• Passion for people and prior experience and success in supporting talent, engagement, and culture efforts, both planning and execution
• Strong interpersonal, oral, and written communication skills, as well as stakeholder management
• Team player with the ability to influence and work collaboratively with others, while building relationships
• Demonstrated program/project management skills with minimal supervision; exceptional time management, facilitation, problem solving, analytical, and presentation abilities (in-person and virtual)
• Resourceful and independent thinker