Business Support Officer

• Suffolk County Council
• Address: Riverside, Lowestoft, Suffolk NR33 0EQ and Hybrid working
• Salary: £25,185 per annum (pro rata if part time)
• Hours: 37 hours per week
• Contract: Permanent

This post is open to current Suffolk County Council staff only.

We’re focused on making a meaningful difference to communities across Suffolk. How? By listening to our people learning from what they say and creating a culture of mutual respect, where everyone works together to achieve great things. As a Business Support Officer in the Safeguarding and Reviewing Officer Service you’ll be as keen to collaborate and build a bright future as we are. So, to make a positive impact, connect with us and connect with a fantastic career.  

Reimagine the possibilities.  

Your role and responsibilities

We require a skilled Business Support Officer who is proactive, effective and positive to provide support to our Safeguarding Teams.  This is a great opportunity to work within the challenging but rewarding area of Children and Young People’s Service. 

As part of the Safeguarding and Reviewing Officer business support team you will be responsible for:

• Providing exceptional administrative support to the Safeguarding Service countywide which incorporates Children in Care and Child Protection
• Maintaining necessary administrative systems to efficiently support the Safeguarding Service
• Printing of Children in Care and Child Protection documents
• Co-ordination of outgoing post

The role provides a vital support service to the Independent Reviewing Officers/ CP Chairs across the County.

What you will need

• To be able use Excel, Word, and Outlook to a high standard.
• To deal with sensitive issues daily and respect confidentiality.
• Excellent communication skills.
• Deal with conflicting demands in an extremely busy environment.

You can view a full list of requirements in theJob and Person Profile (docx).If you believe you can succeed in this role, apply. Even if you don't meet all requirements, still apply. We would appreciate the opportunity to consider your application. 

The team 

• Provides outstanding business support to a team of Independent Reviewing Officers/Conference Chairs
• Fast paced job with ever changing priorities
• Great opportunities for in house training and development across all areas of the service

Empowering Everyone 

We’re big believers in potential, possibility and the power of different ideas. We’re always searching for ways to encourage, respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals, especially those from male applicants. These groups are currently underrepresented in this role and service. 

For more information 

Please contact Kelly Hills (She/her) for a casual conversation. You can reach them by calling 01502 674617 or emailing [email protected]

How to apply

Step 1 - Read the Job and Person Profile (Word). 

Step 2 - Click ‘Apply Now’ to start your online application.

Step 3 - Upload a supporting statement answering the following questions below (no more than 400 words per question). You should use the Supporting Statement template (Word). 

1. Describe a time when you used Microsoft Excel, Word, and Outlook to manage complex administrative tasks. How did you ensure accuracy and efficiency?
2. How do you handle confidential documents and information in a busy office environment?
3. Give an example of how you have supported colleagues or provided cover for team members. What did you do to ensure continuity of service?
4. How do you manage conflicting demands and prioritise your workload in a busy office? Can you share a specific example?

We value authentic applications that showcase your genuine skills and experiences. Applications suspected of being generated by AI may be rejected. We ask you to present your own work and ideas throughout the application process.
 

If you require any reasonable adjustments to the application process before the next selection stage, please contact our Recruitment Team by emailing [email protected]or calling 03456 014412.If you are invited to the next stage of selection, you will have another opportunity to request adjustments for the next stages of the process.
 
 

Closing date:11.30 pm, 12 October 2025.

Interview date: 20 October 2025.

This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts.