Manager - Learning & Development

WHO ARE WE?

Live Nation Entertainment is the world’s leading live entertainment company,comprisedof global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide.  Live Nation Concerts is the largest provider of live entertainment in theworldpromoting more than 40,000 shows and 100+ festivals annually fornearly 4,000artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. Foradditionalinformation, visit www.livenationentertainment.com.

WHO ARE YOU?

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking, organized,and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you,then please read on!  

THE ROLE

The Manager, Learning & Development works on the People Operations & Programs team based in Los Angeles, CA, and partners across divisions todesign, build, and deliverlearning programs that develop skills and capabilities, drive engagement and performance, and provide results fora highly decentralized organization.

This rolepartners closely withdivisional HR leaders and managersto help translate people and business needs into practical learning solutions,with a focus on manager development. The ideal candidate combines consulting,facilitation, andprogram-buildingskills with experience in human resources and learning and development.

It’simportant that this person can apply consulting and employee development best practices and trends, whilemaintainingknowledgeofemergingapproaches so learning solutions and programs drive lasting impact.

This role will require up to 25% travel to facilitate learning & development programs.

WHAT THIS ROLE WILL DO

• People Manager & Leadership Development:Design, build, anddelivermanager and leader development programs and initiatives,under the guidance ofthe Director, Learning & Development, and in alignment with organizational priorities. These programsfocus on corepeoplemanager skills such as feedback, communication, performance management, and leading through change, andsupport the evolution ofthe manager learning and development journey.

• Learning & Development Consulting:Partner withdivisional HR leaders and people managers to assess people and business needs,identifycapability gaps,and translate those needs intopractical, scalablelearning and development recommendations.

• Facilitation & Delivery:Facilitateengaging in-person and virtual learning experiences foremployees across the organization,with a focus on people manager development,utilizingbest practice techniques to drive engagement, comprehension,and application of learning,while creating a supportive, inclusive, and collaborative learning environment.

• HR Training & Development:Partner closely with HR teams to enable manager and team development, serving as athought partner and resourcein employee development, and delivering targeted training offerings for HR audiences. 

• Program Operations:Guide and executeoperational and administrative responsibilities to support end-to-end learning and development initiatives, in partnership with team members.

• Program Evaluation & Continuous Improvement:Develop an understanding of organizational prioritiesto ensure learning and development efforts support businessgoals; leverage participant and stakeholder feedback and employee engagement data to iterate, improve, and proposenew programsand resources.

• Enterprise Learning Consistency:Operate as an integral member of the organization’s Learning & Development Center of Excellence, led by the Director, Learning & Development, by ensuring consulting, learning solutions, facilitation, and delivery are guided by scalable learning approaches and frameworks,while remaining flexible to the needs of decentralized and global teams.

WHAT THIS PERSON WILL BRING

• Minimum of5years of progressive learning and development experience,withdemonstratedexperiencebuildingandfacilitatingpeoplemanager development programsincomplex organizations.

• Bachelor’s degree in a related field, advanced degreea plus.

• Experience working in a consultative L&D or HR role,withanunderstanding of HR functionsand scope,assessingpeople and business needs,identifyinggapsand supporting the execution oftimely,scalable solutions.

• Strongbackground in people manager development,including key skillareassuch asfeedback, coaching,communication, andperformance management; direct people managerexperiencea plus.

• Knowledgeof leadership developmentandmanagement training needs,withexperience applyingmodernadult learning theoriesand broader learning & developmentand organizational developmentbest practices.

• Excellent communicator (written and verbal)and facilitator, with a demonstrated ability to engagediverse stakeholder groups, including people managers and HR partners.

• Strongpartnership,problem-solving,and organizationalskills,with the ability to executeina fast-paced environment.

• ProficiencyinMicrosoft PowerPoint, Word, and Excel, withexperience creatingmaterials that support learnerand stakeholder engagement. 

• Ability to work closely with others and build positive working relationships with a diverse group ofinternal and external stakeholders, while managing multiple priorities and projects.

• Canthrive in a hybrid rolewith weekly on-siteexpectations.

• A great attitude, proactive approach,andcommitment to working hard while having fun!