Key Responsibilities and Accountabilities:

• Responsible for managing the execution of client engagements, in partnership with the Sr. Engagement Manager and/or Engagement Lead, with a focus on quality, budget, and schedule in order to both set (i.e., plan and scope) and meet (i.e., manage) upon contracted requirements 
• Monitor all assigned project processes and operations for time and resource efficiencies, cost management, and process improvement opportunities 
• Monitor financial, resource, and quality “health” of all assigned projects and recommend course corrections to mitigate issues; provide client engagement leadership team regular updates on project health 
• Develop and document project parameters including scope, schedule, budgets, specifications; create, update and monitor project schedules for all assigned projects within enterprise project management tool (i.e., Workfront) 
• Active ownership and accountability for all assigned projects through final delivery and client sign-off, meeting all timeline milestones, and delivering within the approved budgets 
• Manage development requirements and tasks within project management tool (i.e., Jira); Facilitate proper quality assurance testing
• Conduct and lead kick-off and status meetings regularly with internal teams and ensure thorough communication with all stakeholders at all stages of every project 
• Communicate project status effectively to the Sr. Engagement Manager and/or Engagement Lead, and identify and inform of perceived risks 
• Closely monitor budgets, establish plans and processes to avoid and/or resolve scope creep, budget overages, or efficiency issues 
• Develop and manage project budgets; assist client partnership and Engagement Lead accurate revenue forecasting; be accountable for project profitability (mitigating margin erosion); contribute other financial reporting as required by client engagement leadership 
• Maintain optimal utilization of internal project team members and help identify when contract or fulltime staff augmentation is necessary 
• Champion existing processes while also identifying and presenting potential improvements to PMO leadership 

Qualifications, Skills, and Abilities:

• 2-5 years of client and project management experience with an interactive agency managing digital programs  
• Bachelor’s Degree or Advanced Degree preferred   
• Experience working with resources  
• Ability to multitask and prioritize under ever-changing needs and schedules, handling multiple projects at once while meeting tight deadlines and adhering to budgets  
• Adaptability; able to refocus team priorities and tasks, delegating effectively   
• Proven project management skills with an understanding of processes (timeline development, trafficking, risk management, etc.) and quality assurance/control (QA/QC) , and project acceptance protocols   
• Strong oral and written communication skills 
• Excellent analytical skills, strategic thinking, and solution-oriented  
• Self-motivated with effective decision-making skills  
• Demonstrated strong planning and organizational skills; highly detail-oriented  
• Proficiency in Word, Excel, and MS Project a plus 
• Experience with Jira, Workfront, Teams, and/or SharePoint is a plus