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Full-Time

Cyber Defense Manager

Updated on 10/5/2024

First American

First American

10,001+ employees

Provides title insurance and real estate services

Real Estate
Financial Services

Compensation Overview

$126.1k - $168.1kAnnually

Senior

Orange, CA, USA

Category
Cybersecurity
IT & Security
Required Skills
Communications
Management
Requirements
  • Bachelor’s Degree or equivalent work experience preferred. Industry aligned certifications such as CISSP, CISM, CTIA, GCTI are desired
  • 5 to 7 years of leadership experience in progressively responsible roles in a demanding Infosec environment
  • Professional experience in applicable discipline and demonstrated experience in evaluating significant IT processes and maintaining a robust Information Technology control environment for a complex IT organization
  • Excellent communication skills, as well as outstanding presentation and persuasion capabilities, with exceptional presence that elicits confidence and credibility. Ability to communicate effectively across a wide group of people and audiences
  • Working industry knowledge of Information Technology and Cyber Security to lead in this functional area
  • Ability to effectively convey complex issues and communicate to a variety of audiences including technical staff, peers, as well as senior management, and oversight bodies
  • A track record of developing trust-based relationships with customers to fully understand and deliver solutions to meet their business needs, while using diplomacy and relationships to advance the information security risk management program within a consensus-driven culture
  • People management skills and experience of managing teams of technical resources in the past
  • Work on a diverse range of problems of moderate scope where analysis of situations or data requires evaluation of a variety of factors and develop an understanding of current business and technological trends
  • Exercise judgment within defined procedures and practices to determine appropriate action
  • On a regular basis, initiate corrective action needed to resolve complex, critical issues
  • Provide input to and may develop operational plans and work with senior management to ensure that plans are integrated with broader strategies
  • Be available to support operational and security events 24 X 7 as required in the event that such action is required
  • Able to work with and support business functions across multiple time zones as required
  • Provide supervisory and management for a team of engineers and analysts working across multiple time zones with the US, Dominican Republic and India
  • Work under general direction
  • Receive assignments in the form of objectives and determines how to use resources to meet schedules, develop project plans, timelines, and goals
  • Provide direction to employees within the boundaries of established policies
  • Enlist expertise of peers in other departments, external professional contacts, and a wide range of additional resources to explore new methods and approaches and to solve problems
  • Work is reviewed in terms of meeting product, project, or operational objectives, quality, schedules, and budgets
  • Provide input to department strategic plan and budget
  • Recommend changes to process, SLA’s, department policies, procedures, metrics, and standards
  • Influence senior management on decisions related to department priorities, schedules, plans and cost controls
  • Achieve objectives for multiple and varied projects
  • Regularly make decisions necessary to resolve critical issues related to department operations
  • Successful track record of managing staff and working in a Cyber Defense or Operations team, delivering the core services, and designing, developing, and managing the execution of projects in area of expertise
  • Ability to communicate the function’s vision and the department’s direction, and set aligned goals for team; provide resources and implements systems to measure results
  • Ability to select, coach and develop talent and hold employees accountable for results, support change and foster collaboration
  • Deal with others in an honest manner, assure adherence to company policies, address questionable business practices
  • Foster customer loyalty and demonstrate commitment to customer satisfaction; keep customers apprised of progress and ensure commitments are met
  • Provide others with reliable information, create, and deliver accurate reports and presentations; use good listening skills; negotiate effectively
Responsibilities
  • Mature the Cyber Defense program through the implementation, configuration and use of appropriate technologies and processes to meet current and future requirements
  • Ensure the successful and timely delivery of all responsible services
  • Manage a team of Cyber Security Engineers and Analysts, assisting them in developing their skills as required
  • Continually assess our tool sets, processes and procedures, and make recommendations for improvements in their effectiveness and efficiency to achieve operational excellence and risk reduction
  • Communicate threat intelligence and security performance metrics to Information Security Senior Management through regular reports, KPI’s and KRI’s
  • Collaborate fully with dependent and other technical security teams including Security Operations Incident Response and Vulnerability Management team.
  • Create and ensure adequate up to date documentation of the services, processes and procedures is produced and maintained.
  • Produce reports and information in response to audit and control review requests
  • Work closely with Information Technology to identify and mitigate risks, perform security reviews, and consult on the design of best of breed security practices and procedures.
  • Monitor changes and trends in the threat landscape to enable proactive security controls.
  • Plan, coordinate and manage 3rd party provided penetration testing services, remediation activities, and post-remediation re-testing.
  • Coordinate with business and technology departments to ensure security is incorporated into new and existing processes
  • Where called upon, to assist in the investigation of cybersecurity incidents, identify intrusions, and isolate, block and remove unauthorized access
  • Support the Cyber Defense team members in performing and delivering the services daily where required. E.g., performing threat hunts, analyzing cyber threat intelligence information, and reviewing and processing penetration test reports
  • Ensure security advisories are communicated to the relevant recipients in a timely manner

First American provides title insurance, specialty insurance, and various real estate-related services. Their title insurance protects buyers from potential ownership disputes and ensures smooth real estate transactions by offering professional settlement services. The company also offers a platform called myFirstAm®, which allows users to access property information, maps, and manage orders conveniently. Unlike many competitors, First American has a vast database of over 5.5 billion document images and property information covering 99% of the U.S. housing stock, which enhances their data solutions for clients. The goal of First American is to facilitate real estate transactions while protecting investments and providing comprehensive support to homebuyers, real estate professionals, and lenders.

Company Stage

N/A

Total Funding

$800.2M

Headquarters

Santa Ana, California

Founded

1889

Simplify Jobs

Simplify's Take

What believers are saying

  • First American's strategic acquisitions, such as Mother Lode Holding Company, enhance its market position and service offerings.
  • The company's focus on digital transformation, evidenced by the acquisition of Docutech, positions it well for future growth in the digital mortgage space.
  • Being recognized as a Fortune 100 Best Company to Work For highlights a positive work culture and strong employee satisfaction.

What critics are saying

  • The recent data breach allegations could damage First American's reputation and customer trust.
  • The highly competitive real estate and insurance markets require continuous innovation to maintain market share.

What makes First American unique

  • First American's comprehensive suite of services, from title insurance to real estate data solutions, offers a one-stop-shop for real estate transactions, unlike competitors who may specialize in only one area.
  • Their proprietary platform, myFirstAm®, provides seamless access to property information and transaction management, setting them apart in terms of technological integration.
  • The company's extensive database, covering 99% of U.S. housing stock, provides unparalleled data insights for real estate and mortgage decisions.

Benefits

401k matching

Health, vision, dental insurance

Professional development