Hospitality & Office Operations Coordinator

The Hospitality & Office Operations Coordinator will serve as a member of our location services team and will provide top-tier customer support, efficient service and develop organized processes for the day-to-day operations.

This role is responsible for a wide range of services that include executing office meetings and events, internal and external customer support and general administrative care.

The Hospitality & Office Operations Coordinator oversees the daily maintenance and preparation of meeting and workspaces, relationships with vendors, reservation tool and assisting clients with guest badges.

• Support Life and Safety Efforts: Including badge access, audit reports, and general CCure administration

• Plan and manage operations and services deliveries, ensuring operational compliance to policies, budgets and guidelines, and review service performance against business objectives

• Set up, maintain and/or provide support for workspace/meeting rooms including catering and audio/visual equipment. Order, stock and maintain supplies for office (e.g., copy room, coffee/café. etc.)

• Process space reservation requests (assign and confirm space, catering and equipment) to ensure optimal workspace occupancy and perform administrative duties according to location guidelines

• Act as a point of contact for the landlord or external providers and for various Workplace Solutions tools/databases, related basic technical support and end user training. Manage regular contract relationships. Act as a resource for questions from workgroup and customers

• Receive, review and allocate Workplace Solutions invoices for the location and/or supplier, including resolving billing issues with vendor and escalating issues as needed, and may serve as point of contact for managing the Workplace Solutions invoices for the GU/location 

• Assist with customer retrieval, return and/or destruction of documents, according to archival guidelines. 

• Problem-solve by drawing on knowledge of other departments utilizing network of contacts 

• Prepare daily, weekly, and monthly reports associated with the office or workgroup

• Support the planning and execution of all on-site meetings/events and on-site catering. Liaise with Event Hosts. Help provide audio-visual support/troubleshooting prior to and during meetings and events as needed

• May be involved in actions related to programs or projects

This is a 100% onsite role located at 909 Locust St. in Des Moines. Hours of work are M – F,  8:00am – 5:00pm.

The role will collaborate with the existing onsite support team member and will report to an Accenture supervisor located in Minneapolis.

Basic Qualifications:

• Minimum of 3 years of customer service experience

Preferred Skills:

• Passionate about customer service
• Appropriate technical skills (familiarity with MS Office Suite and demonstration of ability to learn new platforms/technologies)
• Comfortable with technology and social media (advanced skills a plus)
• Intermediate knowledge of MS Outlook
• Intermediate knowledge of MS Office (Word/Excel/PowerPoint)
• Can lift/move up to 40lbs

Professional Skills:

• Ability to take ownership and make decisions independent of customer involvement (proactive)
• Proven ability to work independently and as a team member
• Highly responsive, flexible, and adaptable
• High level of professionalism
• Critical thinking skills
• Demonstrated problem solving skills
• Excellent communication skills (written and oral)
• Excellent organizational, multi—tasking and time management skills
• Seeks out challenges and opportunities to grow
• Business partner attitude and approach
• Ability to work with highly confidential material and maintain confidentiality

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.

We anticipate this job posting will be posted until 06/13/2026.

Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here:

U.S. Employee Benefits | Accenture

Role LocationHourly Salary Range

California$23.13 to $49.57

Cleveland$21.39 to $39.66

Colorado$23.13 to $42.84

District of Columbia$24.62 to $45.63

Illinois$21.39 to $42.84

Maryland$23.13 to $42.84

Massachusetts$23.13 to $45.63

Minnesota$23.13 to $42.84

New York$21.39 to $49.57

New Jersey$24.62 to $49.57

Washington$24.62 to $45.63

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us atwww.accenture.com

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Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here 

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We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

For details, view a copy of the  Accenture Equal Opportunity Statement

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Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. 

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

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