Facebook pixel

HR Operations Partner
Posted on 12/22/2022
London, UK
Experience Level
Desired Skills
Human Resources Information System (HRIS)
Mergers & Acquisitions (M&A)
  • CIPD qualification or ability to demonstrate relevant on-the-job experience
  • Previous experience in a HR operations role in an international fast paced/matrix environment
  • Able to demonstrate ability to work autonomously, flexibly, and collaboratively with a “can do” attitude
  • Confident with data and Excel
  • Ability to handle multiple projects at once, manage changing priorities and embrace agility, while conveying calm and confidence
  • Effective interpersonal and communication skills which convey honesty, confidence, and the ability to influence others in a poised and effective manner, both written and verbally
  • Highly organised with strong attention to detail
  • Able to think creatively and work on your own initiative
  • Detailed knowledge (from the concept to implementing to maintaining) of all aspects of Human Resource management, in particular areas of employee relations and employment law, performance management and HR projects
  • Strong understanding of HR policy, process, and employment legislation
  • Exceptional listening skills and ability to handle challenging situations
  • Strong customer facing and presentation skills
  • High level of operational agility
  • Team player willing to support others with heavy workloads
  • Proactive, with a willingness to learn and become involved in non-core task
  • Tact and discretion - the ability to work within the boundaries of confidentiality
  • Proficient in MS Office and experience in relevant HRIS (UltiPro, LearnUpon, Lever, Culture Amp and ADP preferred)
  • Develop strong relationships with business leaders and partner with internal stakeholders including HR CoEs to drive the people and business agenda
  • Build and manage relations with all internal and external stakeholders - benefit brokers, CoEs (HRIS, Total Rewards) and HR Ops (working out of Bulgaria) - to provide a proactive, exceptional customer experience, ensuring a positive image and awareness of the company is promoted at all times
  • Proactively respond to HR queries regarding Company benefits, policies and procedures received via shared HR inbox
  • Support HR policy design and updates to ensure that we deliver on current and forthcoming legislation changes
  • Manage employee relations cases end to end, working with managers in designated client group, including thorough and objective investigation, grievance and disciplinary
  • Collaborate with HR CoEs including D&I, Talent Acquisition, Learning & Development, Total Rewards, etc. to leverage expertise, systems, and processes in support of business needs
  • Support the Talent Development team with ensuring colleagues are engaged with and participating in year-round talent management processes, including performance appraisals, compliance training, etc
  • Work in partnership with the Talent Acquisition team to support the development of the onboarding process including delivering local inductions
  • Work in partnership with the global Total Rewards CoE and external brokers to manage employee benefits, responding to queries, data requests and maintain the Company total reward site
  • A keen eye for detail and comfortable with data you will look for opportunities to improve internal processes / services and work with the appropriate teams to implement process improvements
  • Report and analyse key HR metrics, identify areas of opportunity and working with the relevant HRBP (global/regional) in developing related action plans
  • Support annual compliance / audit requirements and reporting
  • Provide trusted one to one guidance and coaching to employees and managers on a range of HR matters
  • Be a champion of change, culture, and the values of Cision. Play a leading role in supporting social and cultural initiatives in the London office
  • Career progression opportunities
  • Dental and healthcare plan
  • Employee Assistance Programme (EAP)
  • Cision Extras - retail discounts
  • Learning Portal

5,001-10,000 employees

Company Overview
Cision is a global media intelligence company that offers PR and social software as well as analytics.
Company Core Values
  • We Are One - Working together, we are empowered to deliver outstanding customer experiences.
  • We Embrace Differences - We honor diversity of ideas, people and beliefs. Our diversity enables us to create innovative solutions to serve our customers' needs.
  • We Are Dedicated - We are committed to tenaciously working on behalf of our clients and partners with our teams.
  • We Constantly Evolve - We are curious, embrace new ideas and create change. This means we drive growth for our customers. It also means we have a learning culture where our people have the opportunity to develop into tech leaders.
  • We-Celebrate - We have culture ambassadors in each office who ensure that our people get recognition for their hard work and ensure we celebrate our wins, both big and small.