Salesforce Business Analyst I

We are Lennar 

Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Lennar has been recognized as a Fortune 500® company and consistently ranked among the top homebuilders in the United States.

Join a Company that Empowers you to Build your Future

As a Salesforce Business Analyst at Lennar, you will play a crucial role in enhancing our CRM systems for our sales associates. Your focus will be on ensuring sprint teams are well focused and prepared for upcoming sprints, measuring team value and savings, managing product metrics, and assisting the Product Manager with various tasks, including pre-deployment validation and testing.

• A career with purpose.

• A career built on making dreams come true.

• A career built on building zero defect homes, cost management, and adherence to schedules.

Your Responsibilities on the Team 

• Ability to write functional user stories based on product manager and business stakeholder objectives

• Lead agile ceremonies and conduct daily scrum meetings

• Ability to oversee feature refinement sessions

• Measure value and savings through user-related product metrics

• Assist the Product Manager with pre-deployment validation/testing.

• Support miscellaneous tasks such as helping with demos and managing the backlog/writing stories as needed.

• Translate business needs to technical teams and communicate technical solutions to business stakeholders.

• Provide input to the Product Manager on the product roadmap.

• Assist with user research and story writing.

• Perform quality assurance tasks.

• Support change management functions to ensure successful product implementation.

• Collaborate with the product team to identify opportunities for continuous improvement and potential cost savings.

Requirements

• You have a Bachelor's degree in Business

• You are metric-focused and can help the business make better decisions based on data.

• You are familiar with working on product teams and can explain the benefits of a product-centric approach to non-product stakeholders.

• You have experience with Salesforce Sales Cloud or similar platforms.

• You have experience in process mapping, value stream mapping, process analysis, process design, methods development, performance standards & metrics development, and ROI analysis.

• You have strong analytical and problem-solving skills.

• You are proactive and detail oriented.

• You are a strong communicator and collaborator.

What is product at Lennar like?

• We believe in the lean startup philosophy - it is important that we test and learn quickly to inform our product strategy/direction.

• We are a hybrid product team, expanding our physical presence in Miami, Dallas, and Bentonville.

• You’ll report directly to our Senior Manager of Product and will work closely to develop a vision for your specific product area.

• We believe in hiring smart and talented individuals, providing autonomy to articulate ideas and features that add value to our users and business.

• Ultimately, you’ll help define a personalized search and discovery experience to help prospective home buyers find their dream home.

Life at Lennar

At Lennar, we are committed to fostering a supportive and enriching environment for our Associates, offering a comprehensive array of benefits designed to enhance their well-being and professional growth. Our Associates have access to robust health insurance plans, including Medical, Dental, and Vision coverage, ensuring their health needs are well taken care of. Our 401(k) Retirement Plan, complete with a $1 for $1 Company Match up to 5%, helps secure their financial future, while Paid Parental Leave and an Associate Assistance Plan provide essential support during life's critical moments. To further support our Associates, we provide an Education Assistance Program and up to $30,000 in Adoption Assistance, underscoring our commitment to their diverse needs and aspirations. From the moment of hire, they can enjoy up to three weeks of vacation annually, alongside generous Holiday, Sick Leave, and Personal Day policies. Additionally, we offer a New Hire Referral Bonus Program, significant Home Purchase Discounts, and unique opportunities such as the Everyone’s Included Day. At Lennar, we believe in investing in our Associates, empowering them to thrive both personally and professionally. Lennar Associates will have access to these benefits as outlined by Lennar’s policies and applicable plan terms. Visit Lennartotalrewards.com to view our suite of benefits.

Join the fun and follow us on social media to see what's happening at our company, and don't forget to connect with us on Lennar: Overview | LinkedIn<https://www.linkedin.com/company/lennar/> for the latest job opportunities.

Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.