INACTIVE
Full-Time
Operations Supervisor
State lottery mobile app
Consumer Software
Junior, Mid, Senior
Missoula, MT, USA
Requirements
- Flexible schedule including some weekends
- Demonstrated maturity and leadership ability
- Analytical thinking and problem-solving ability
- Possess a sense of urgency required to work in a deadline driven environment
- Familiarity with technology and ability to operate our proprietary software system
- Initiative to work with minimal instruction and direction
- Experience managing shift scheduling for employees
- Frequent walking and standing and occasionally lift up to 25 lbs
- Bachelor's degree or equivalent preferred
Responsibilities
- All responsibilities of an Operations Associate - performing OA duties may be required during busy periods
- Act as a manager-on-duty (MOD) managing scheduling, employee attendance, clock-ins, and breaks
- Supervise all regular fulfillment center staff needs and lottery processing operations
- Monitor and understand daily production demands and ensure production needs are met within designated timeframes
- Delegate responsibilities and rearrange resources and staff as business demands require
- Resolve interpersonal employee issues that may arise to maintain a harmonious & professional workplace
- Troubleshoot and resolve any issues that may affect day to day operations e.g. (internet outage, building issues, power outage, inadequate staffing, etc.)
- May be involved with accurate and timely redemption of higher value “Big winner” tickets
- Promote a culture of safety and efficiency while adhering to Jackpocket standards and industry regulations
- Interviewing, hiring, training, and motivation of employees
- Inventory management and ordering of office supplies and equipment
- Assist with ad-hoc initiatives as needed
Jackpocket's mission is to create a more convenient, fun, and responsible way to play the lottery right from your phone. The company is the first officially licensed third-party lottery app in the U.S. to offer players a secure way to order official state lottery tickets.
Company Stage
N/A
Total Funding
$199.2M
Headquarters
New York, New York
Founded
2013
Growth & Insights
Headcount
6 month growth
↑ 4%1 year growth
↑ 19%2 year growth
↑ 45%Benefits
Competitive salaries
401(k) Matching
Stock options
Health insurance coverage up to 100%
Career growth & promotion from within
Commuter benefits
Citi Bike membership
Discounted gym membership
Flexible work schedule
Stocked kitchen & catered lunches
Cold brew & more on tap
INACTIVE