Director Revenue Management

Job Overview:

This role is responsible for driving revenue and profitability through strategic revenue management and business optimization across all hotel channels. The position leads analytical and forecasting efforts to maximize RevPAR, RGI, GOP, and overall asset performance, while ensuring an optimal mix of group and transient business. Serving as a key liaison for ownership communications, the role develops data-driven pricing strategies, oversees system accuracy, and partners with sales, marketing, and operations to identify revenue opportunities. With a focus on total asset management, sustainability, and service excellence, this leader plays a critical role in positioning InterContinental San Diego as a market leader while embodying IHG’s values of care, integrity, and collaboration. 

At InterContinental Hotels & Resorts^® we want our guests to feel special, cosmopolitan and In the Know which means we need you to:

• Be charming by being approachable, having confidence and showing respect.

• Stay in the moment by understanding and anticipating guests’ needs, being attentive and taking ownership
  of getting things done.

• Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special.

Key Responsibilities:

• Drive revenue and profitability by meeting/exceeding targets for RevPAR, RGI, GOP, sell-out efficiency, and optimal business mix.
• Lead analytical efforts as applied to room sales, including strategical optimization for the segment mix of group patterns, rates, and transient rooms.
• Serve as a figurehead for Owner communications, maintaining a pulse on key concerns, driving results to achieve given metrics, whilst being an articulate and professional business partner. 
• Develop and implement market-responsive pricing strategies, leveraging data and brand tools to influence occupancy and revenue.
• Total asset management mentality to drive holistic results across all channels available at the hotel, including but not limited to rooms, outlets, upsell, and ancillary opportunities. 
• Support yield efforts via analysis and reporting that ensure that all segments and distribution channels are "mined" for revenue opportunities based on budget, forecast, pace, and market demand
• Improve the potential and ensure proactive and accurate management of all systems; N2P, Concerto, Opera, OTA extranets, Delphi, etc. Partner with the sales team, providing analysis, training, and data collection for Sales as needed. 
• Provide analytical research documents and reports in support of the annual Rate and Budget processes. 
• Identify and communicate demand periods (high and low) for which a strategic plan is needed; build the strategic plan in conjunction with the Sales Management team. 
• Ensure that the necessary reports are maintained and systematically analyzed, including market intelligence reports including but not limited to; Demand 360, STR, Lighthouse, Tableau, etc. 
• Produce and analyze all reports for weekly strategy/yield meetings. In each hotel meeting, provide insight and recommendations in terms of pricing, availability, market demand, and promotional opportunities. 
• Ensure that a daily forecast by segment is updated and reviewed weekly. 
• Build working relationships with 3rd party vendors, including on-site food and beverage revenue generators. 
• Analyze citywide and special events, implementing Revenue management strategies.
• Optimize and monitor marketing channels, including national and local account productions.
• Champion the use of upselling platforms.
• Lead weekly revenue strategy meetings, fostering alignment and actionable plans across functions.
• Partner with digital marketing teams on strategy and web content optimization.
• Uphold and promote InterContinental San Diego’s commitment to sustainability and service excellence.
• Embody the IHG values daily—Show We Care, Aim Higher, Do the Right Thing, Celebrate Difference, and Work Better Together.

What We’re Looking For:

• Bachelor’s degree in hospitality, Business, or related field; MBA preferred
• 4–6 years of experience in revenue management or hotel sales/reservations 
• Deep understanding of pricing and yield optimization strategies
• Incisive analytical skills, as well as excellent problem recognition and resolution skills. 
• Strong leadership skills as well as an enthusiastic team spirit. 
• Excellent communication and organizational skills.
• Highly motivated and flexible, with the ability to take initiative and succeed in a high-pressure environment. 
• Experienced, insightful, and inventive in the art of yielding a hotel; with a deep understanding of the analytical business review process. 
• Expansive knowledge of both transient and group, with a particularly strong emphasis on GDS, CRS, and internet sales. 
• Proficient in Microsoft Office Suite, with an aptitude and desire to learn new technology. 

Salary Range: $140K - $170K