About Us

Ripcord is the leader in intelligent document transformation, helping companies unlock peak value from their documents with its Robotics and AI-Powered Cloud platform 

By unlocking meaningful data trapped in documents, customers can easily access the information they need, automate the processes they rely on and analyze the data that fuels their growth.

Ripcord customers include global enterprises such as Coca-Cola, IRS, Allianz Insurance, and MUFG.  We’re based in the Bay Area, California and are backed by the world’s leading investors including Kleiner Perkins, Google Ventures, Lux Capital, Icon Ventures, Silicon Valley Bank, Apple co-founder Steve Wozniak and more.

At Ripcord, we respect and support each other.  We want everyone to feel a sense of purpose and the freedom to innovate and take risks that result in breakthroughs that challenge the status quo. Your ideas are welcome here!  Our team is diverse, driven, and dynamic. Every day we work with robotics, artificial intelligence and out-of-the-box thinking to bring the best out of our people and the most value to our customers.

Your Impact:

• Provide world-class support and expertise to PostgreSQL database environments
• Subject matter expert in the PostgreSQL sub domain
• Build highly available, scalable, and efficient PostgreSQL database solutions following standards and security policies
• Recommend and implement changes to the production environment that improve the stability and performance and security of a Kubernetes based applications
• Monitor servers to proactively identify performance issues, problematic trends and troubleshoot/escalate to resolve as appropriate.
• Assist Development and Support with troubleshooting customers issues related to performance, product usability, or service availability
• Monitor backups, usage, capacity, and performance of servers; liaise with users and/or vendors to address problems and changes in requirements.
• Drive the product towards higher availability and reliability & assist with on-call support on a rotating schedule for incident escalations.
• This position will be responsible for supporting new and existing PostgreSQL database systems and will contribute in defining best practices in database administration, and introduce innovation with automation

Basic Requirements:

• Expert knowledge of SQL Principles and their functions: 1NF , 2NF, 3NF, Primary/Foreign Keys, Indexes, Aggregate functions, JOIN/UNION/INTERSECT
• Ability to install and configure standalone or clustered instances of PostgreSQL
• Performance tuning, analysis, and diagnosis using SQL Profiler and some third-party performance tools
• Experience in one of the following languages: Python, Bash, Go and Java.
• Analyze issues holistically, from the application tier through the database, down to the storage
• Working knowledge of relational database internals (locking, consistency, serialization, recovery paths).
• Skills with Linux, networking, storage and virtualization automation with tools like Kubernetes, Terraform, Helm

Preferred Requirements:

• AWS Certifications.
• Industry standard DB related certifications.
• Experience configuring and maintaining Kubernetes clusters.
• Experience with PgPool, PgBouncer and other Postgres tools
• Setting up and supporting CI/CD
• Experience with Golang and or Java Development

Perks:

• Free onsite gym complete with treadmills, free-weights, and even a Peloton Bicycle! 
• Fun stuff like a ping pong table, video games, pool table, electric scooters and more!  
• A great selection of healthy (and not so healthy) snacks & refreshments on-site
• Several employer paid healthcare plans (zero monthly premiums for you and your dependents!)
• Generous parental leave programs 
• Catered lunch daily 
• Great vision & dental insurance
• Comprehensive leave policy
• Commuting benefits
• Dog-friendly office! 
• Stock options

Important Note 

We never request personally identifiable information or bank account information during our recruiting or hiring process; nor do we offer up front payments as part of an offer of employment or ask you to download any 3rd party apps such as Telegram. 

Equal Opportunity Employer

Ripcord is proud to be an equal opportunity workplace. Our goal is to be a diverse workforce at all job levels. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, transgender status, age, marital status, veteran status, or disability status.