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Messaging Senior Site Reliability Engineer
Posted on 6/6/2022
Remote • United States
Experience Level
Desired Skills
Apache Kafka
  • 6+ years of Production operations experience, including having an appropriate sense of urgency, excellent troubleshooting skills and being risk-adverse & security-minded
  • Advanced AWS proficiency, including MSK, EKS, DocumentDB, DynamoDB, Aurora or similar
  • Advanced Kubernetes and Terraform proficiency
  • Significant experience automating routine tasks and reducing toil
  • Previous experience as a technical team lead and mentor strongly desired
  • Schedule: Flexible work hours with on-call availability one week a month and a bi-weekly maintenance night
  • The estimated pay range for this role, based in Colorado, is $160,080.00 - $200,100.00
  • Non-Sales: Additionally, this role is eligible to participate in Twilio's equity plan
  • Lead the design and execution of Messaging SRE initiatives with feedback from other engineers
  • Represent the team in cross-functional Messaging Engineering initiatives
  • Identify, troubleshoot and mitigate production incidents, and drive recommendations for service improvements
  • Act as a technical lead and mentor for other Messaging SREs, and help to evangelize reliability and resiliency across Messaging Engineering
  • Work on an empowered team of SREs, participating in the weekly on-call rotation and maintenance window, service reviews, tech talks and flexible work schedule
Desired Qualifications
  • Knowledge of ActiveMQ, Kafka, Elasticsearch, Docker, Java, New Relic, python, Grafana, ELK stack, Redis, Carrier-grade networking, F5, Consul

5,001-10,000 employees

Customer engagement platform & developer of communications APIs
Company Overview
Twilio's mission is to fuel the future of communications. By making communications a part of every software developer's toolkit, Twilio is enabling innovators across every industry to reinvent how companies engage with their customers.
  • Vacation: Twilio offers generous annual time off in all countries for you to enjoy.
  • Healthcare: We are dedicated to helping our employees live longer and healthier lives through comprehensive health programs.
  • Retirement: Twilio cares about your retirement! We offer programs to help our employees plan for their retirement needs.
  • Family leave: At Twilio we recognize the importance of family. We offer generous maternity, paternity, and adoption leaves, as well as family medical care leave.
  • Earn your stripes: Build and present a Twilio app to earn your Twilio track jacket and receive $30 per month for e‑books for continued learning and education.
  • Catered meals: We provide a variety of snacks, drinks, and catered meals in each of our locations.
Company Core Values
  • Build a more‑connected world
  • Be great, do good, scale fast
  • The work of our lives