Pharmacy Technician 3

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

About Duke University Hospital

Pursue your passion for caring with Duke University Hospital in Durham, North Carolina, which is consistently ranked among the best in the United States. The largest of the four Duke Healthhospitals with 1062 patient beds, it features comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center, an endo-surgery center, and more.

$5,000 Commitment Bonus for Newly Hired Team Members 

Working schedule:

• Day shift
• Weekdays
• Holiday and weekend rotation

General Description of the Job Class

• This individual performs, under supervision, a variety of duties in accordance to department procedures, which may be related to the procurement, preparation, distribution and storage of drugs, as well as, provision of clinical pharmacy services according to the Pharmacy's role in ensuring safe medication use.
• Individuals eligible for pharmacy technician III are competent in all tasks associated with pharmacy technician level I and pharmacy technician level II. Pharmacy technician III staff must achieve and maintain certification by the Pharmacy Technician Certification Board.
• The pharmacy technician III coordinates technician staff and activities and/or is responsible for specific advanced duties (e.g., Automated Dispensing Cabinet, Sterile Preparation QA Specialist, Medication Inspection Specialist and Procurement Specialist).

Duties and Responsibilities of this Level

• Pharmacy Purchasing and Inventory Management
  • Procure medications, chemicals, and ancillary supplies from wholesalers and vendors
  • Maintain appropriate inventory levels to support patient care and compounding operations
  • Monitor stock levels and usage trends to determine purchasing needs and prevent supply shortages
  • Communicate regularly with vendors via phone, email, and other communication platforms regarding orders, backorders, product availability, and delivery timelines.
  • Coordinate with internal departments and external suppliers to ensure timely receipt of products.
  • Maintain strong vendor relationships through professional and effective customer service.
  • Review inventory on a routine basis and place orders based on current and anticipated compounding demand.
  • Assist with inventory management processes, including tracking, reconciliation, and documentation of purchased items.
• Pharmacy Operations and Staffing Support
  • Coordinate with Materials Management to ensure proper storage and replenishment of inventory.
  • Perform sterile compounding activities in accordance with departmental policies and regulatory requirements.
  • Prepare materials and supplies needed for the following day's compounding activities.
  • Support daily pharmacy operations to meet patient care and production demands.
  • Assist with other operational duties as assigned.

Required Qualifications at this Level

Education

• High school diploma or equivalent and completion of an accredited pharmacy technician-training program.

or

• Acceptance into pharmacy school.

or

• High school diploma or equivalent and one year of pharmacy or health care related experience.
• College course work in business/management, position specific advanced coursework, and/or an equivalent combination is preferred.

Experience

• Minimum of two years of pharmacy technician experience is required.

Degrees, Licensure, and/or Certification:           

• North Carolina Board of Pharmacy registration is required.
• Pharmacy Technician certification is required from the Pharmacy Technician Certification Board (PTCB) or The Exam for the Certification of Pharmacy Technicians (ExCPT).

Knowledge, Skills, and Abilities:            

• Considerable knowledge of drug names, medical terminology and pharmaceutical calculations.
• Proficient computer skills including Excel, Word and PowerPoint
• Strong written and verbal communication skills.
• Requires critical thinking skills with ability to implement solutions.
• Excellent customer service skills including prioritizing the needs of patients and multidisciplinary team members while displaying empathy in all interactions to ensure complete satisfaction.
• Strong organizational skills including staying focused on assigned task and using time and resources effectively and efficiently to achieve job expectations.
• Typical physical demands include ability to perform the job while standing, reaching, stretching, stooping, and sitting for prolonged times; manual dexterity sufficient to perform computer, dispensing functions of the job; ability to lift up to 20 lbs., while walking, stooping, bending and reaching.