Product Operations and Strategy Manager
Posted on 9/12/2023
Canary Technologies

51-200 employees

Secure, contactless hospitality software enhancing guest experience.
Company Overview
Canary Technologies, a leading provider of hospitality software solutions, offers a comprehensive suite of tools that not only secure guest data but also significantly enhance the guest experience. With a unique competitive advantage in their industry-leading features such as Contactless Mobile Check-in, Digital Authorizations, and Digital Amenity Ordering, they ensure PCI compliance and have successfully reduced chargebacks/fraud by up to 90%. Their team's deep understanding of the hospitality industry, combined with their ability to anticipate and meet hoteliers' needs, has earned them the trust of thousands of hotels worldwide.
Consumer Software

Company Stage

Series B

Total Funding





San Francisco, California

Growth & Insights

6 month growth


1 year growth


2 year growth

New York, NY, USA
Experience Level
Desired Skills
Data Analysis
Market Research
Business & Strategy
Sales & Account Management
Operations & Logistics
  • Proven experience in product management, strategy, or operations (ideally within the software or technology industry and with a focus on B2B SaaS products)
  • Strong analytical and problem-solving skills, with a keen ability to leverage data to make informed decisions
  • Excellent communication and collaboration skills to work effectively with cross-functional teams
  • A customer-centric mindset
  • Impact: Be part of a forward-thinking company that is transforming the hospitality industry
  • Growth: Opportunity for professional development and career advancement in a high-growth startup environment
  • Innovation: Work with cutting-edge technology and a passionate team dedicated to pushing boundaries
  • Collaboration: Collaborate with talented professionals who share a common vision and purpose
  • If you are an ambitious and strategic thinker with a passion for making a difference in the Hospitality Industry, we invite you to apply for the Product Operations and Strategy Manager role at Canary Technologies. Join us in shaping the future of hospitality technology!
  • Product Strategy Development:
  • Collaborate with the leadership team to define and refine product strategies, considering market trends, customer feedback, and business goals
  • Conduct market research and competitive analysis to identify opportunities and threats
  • Develop a deep understanding of the Hospitality Industry and its evolving needs
  • Product Operations:
  • Oversee product deployment and implementation processes, ensuring seamless onboarding for customers
  • Collaborate with customer success and support teams to monitor product performance and gather user feedback
  • Identify and address operational bottlenecks to improve product efficiency
  • Cross-functional Collaboration:
  • Foster strong relationships with product development, marketing, and sales teams to ensure alignment on product goals and messaging
  • Act as a bridge between technical and non-technical teams, translating customer needs into actionable product requirements
  • Performance Metrics:
  • Define and track key performance indicators (KPIs) for product success
  • Use data and analytics to measure product performance, identify areas for improvement, and drive product optimization
Desired Qualifications
  • Bachelor's degree in Business, Marketing, Computer Science or related field (MBA or equivalent experience is a plus)
  • Experience with agile development methodologies and product management tools is a plus