Staff Software Engineer

About GlossGenius

GlossGenius is building an ecosystem enabling entrepreneurs to succeed.  We empower small business owners to focus on being creators, not admins, by offering a range of business management tools including booking and scheduling, marketing, analytics, payment processing and much more. 

Over 75,000 small business owners have chosen to rely on GlossGenius every day to run their entire set of business operations. Joining its powerful, intuitive platform with its vibrant, distinguished brand, GlossGenius is the ideal combination of a fintech, SMB software, and consumer company all in one.

About the Role

As a Staff Software Engineer at GlossGenius, you are focused on some of GlossGenius’s most complex and highest-impact opportunities. You will typically be the technical lead for a team or a large technical domain, work closely with cross-functional teams on team roadmap planning and OKRs, and influence critical technical decisions. As a technical leader, your impact scales beyond your direct team and extends to the broader engineering organization. You hold a high bar, inspire, and level up the engineers around you, and you’re able to both zoom out and think about high-level architecture and business problems but are still able to roll up your sleeves and write code when needed.

GlossGenius has grown significantly, supporting tens of thousands of customers and seeing billions of transaction volumes on our platforms. As our customers continue to grow their businesses, we want to enable them to be more successful. 

This role is a remote position and can be based anywhere in the continental United States.  For candidates based in the NYC area, we are operating in a hybrid environment (Tuesdays & Thursdays in-office).

What You’ll Do

• Provide technical leadership to a distributed engineering team to design new and enhance existing GlossGenius product offerings
• Advise the GlossGenius leadership team on key technology and product roadmap considerations
• Own problems from end to end, managing complexity, and engaging directly with stakeholders to think through everything from business impact to reliability and operability, to security; always approaching situations with a bias to action
• Develop end-to-end solutions that integrate LLMs and Generative AI into consumer-facing products or enterprise applications, ensuring they are user-friendly, efficient, and reliable.
• Work with Product Managers to prioritize roadmap initiatives and be involved in the product ideation process
• Continually drive our engineering standards (code reuse, documentation, testing, etc.) and levels of service forward
• Take high-level business requirements and develop the technical details behind them.  Collaborate with Product Managers to write epics and projects and ensure they’re appropriately broken down and prioritized, well understood by the team, and sized correctly for continuous deployment
• Architect tools, services, and systems using well-accepted design patterns to allow for iterative, autonomous development and future scaling
• Uphold GlossGenius’s high standards for engineering and product quality and mentor newer team members to do the same
• Technical mentor to the growing engineering team

What We’re Looking For

• 7+ years of software engineering experience, 3+ years of technical leadership experience
• You have a depth of experience with backend development and have experience with distributed systems environments.
• You have excellent product instincts, think about our users first, and can make decisions rooted in the business context. Experience shipping consumer-facing products from 0 to 1, which is a plus!
• You can effectively communicate complex concepts and have experience coordinating across teams to ship critical products
• You have experience with building a long-term roadmap and technical vision to tackle complex user problems, plus an ability to break it down for other team members to execute on
• You have architectural and system design expertise in developing highly scalable and performant distributed systems
• You thrive in a collaborative environment involving different functions, stakeholders, and subject matter experts
• You’re a continuous learner - learn and grow constantly to feed your passion for self-improvement and make those around you better
• You’re comfortable picking up new technologies (currently our team works with Ruby and Kotlin on the Backend and with React and React Native for Frontend Development; no previous experience is needed, but an openness to learn is a must.)
• Preferred experience in product engineering, specifically in building LLMs and Generative AI products from the ground up.

Benefits & Perks

• Flexible PTO
• Competitive health & dental insurance options, with premiums partially or fully covered by GG
• In-person opportunities that are designed to help team members foster collaboration and build community (ie; working out of a co-working space, team dinners, and other team building activities)
• Fertility and adoption benefits via Carrot
• Generous, fully-paid parental leave policy
• 401k benefit - employees are eligible to contribute starting day 1 of employment
• Professional Development - employees receive a yearly stipend for approved learning and educational-related expenses
• Pre-tax commuter benefits
• Dependent Care FSA
• Home office support

The starting base salary for this role in New York, California, and Washington is between $219,500 - $258,000 + target equity + benefits. The base salary offered is dependent upon many factors including skills, experience, location, and education. The base pay range is subject to change and may be modified in the future.  Additionally, this role is currently eligible to participate in GlossGenius’s equity plan as well as a range of health & wellbeing, retirement savings, and other benefits within our total rewards offering.

At GlossGenius, we celebrate our differences and are committed to creating a workplace where all employees feel supported and empowered to do their best work. We believe this benefits not only our employees but our product, customers, and community as well. GlossGenius is proud to be an Equal Opportunity and Affirmative Action Employer.

Personal Information: Notice at Collection for Employees and Applicants