Full-Time
Sales Supervisor
Posted on 9/27/2025
SMCP
5,001-10,000 employees
Global fashion house with design-to-retail lifecycle
No salary listed
Orlando, FL, USA
In Person
 Retail (5) |
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- 1-2 years of prior selling / service experience.
- Passion for Customer Service
- Friendly and outgoing communication skills
- Fashion Savvy
- Flexibility (as it relates to scheduling).
- Confidence
- Be part of a fun and upbeat environment building client relationships and functioning as a role model as it relates to selling + clienteling with the rest of the team.
- Take part in creating fitting room experiences which involve wardrobing and styling clients from head to toe.
- Be part of the customer/sales associate experience by creating a welcoming and inclusive environment for all customers.
- As a Sales Leader, you will mentor the sales team, modelling the behaviors the sales team needs to consistently demonstrate to provide inspirational, authentic and personalized service to our clients.
- Additionally, you will model and reinforce our branded customer experience (customer service) and hands on selling techniques utilizing product information, sampling, and other available resources to educate customers to assist them in making product selections that are right for them.
- As a mentor to the sales team, you will also coach and direct staff around selling and service initiatives including the creation of customer loyalty and developing a repeat client.
- You will also assist with the oversight of all operational and back of house processes contributing to a seamless customer experience.
- Social Media Following (preferred)
SMCP is a global fashion house that oversees four brands—Sandro, Maje, Claudie Pierlot, and De Fursac. It designs, sources, produces, markets, and sells high-end fashion, managing the full product lifecycle from concept to retail. Its products move from idea to storefronts through a unified process that covers design, production, marketing, and distribution across physical stores, pop-ups, and e-commerce. The company distinguishes itself by owning and operating multiple Parisian-inspired brands under one roof, leveraging agile teams and a centralized lifecycle to sync creative work with commerce, and pursuing collaborations with artists, limited editions, and selective social initiatives to enhance brand value. SMCP aims to be a leading global luxury fashion house that delivers Parisian elegance across five continents while strengthening customer engagement through omnichannel retail and philanthropic partnerships.
Company Size
5,001-10,000
Company Stage
IPO
Headquarters
Paris, France
Founded
2010
Simplify's Take
What believers are saying
- New LVMH-trained leadership in Asia and North America accelerates expansion.
- India partnership with RBL Group enters high-growth South Asian market.
- E-commerce grew 80% last year; now 15% of China/US sales.
What critics are saying
- Saks exit eliminates North American wholesale revenue; forces direct-only model.
- China luxury spending contracted 15% YoY; erodes 25% group revenue.
- Shein and Temu capture millennial customers; threaten 20-30% e-commerce share.
What makes SMCP unique
- Three-month production cycle blends luxury quality with fast-fashion agility.
- Vertical integration controls design, production, and 1,630 direct retail points.
- Four distinct brands serve accessible luxury across 59 countries globally.
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Benefits
Health Insurance
Dental Insurance
Life Insurance
Disability Insurance
401(k) Retirement Plan
401(k) Company Match
Unlimited Paid Time Off
Paid Vacation
Paid Sick Leave
Paid Holidays
Paid Parental Leave
Pet Insurance
Family Planning Benefits
Mental Health Support
Company News
Tan, who took up the position from April 1, joins SMCP from LVMH, where he most recently served as president of Loewe Asia and was credited with aiding in the brand's expansion in the region.
PARIS - SMCP has named Ida Simonsen as president and chief executive officer for North America, effective immediately.
SMCP: partnership with the RBL group in India.
Lagardère Travel Retail has teamed up with SMCP Group to open Sandro and Maje boutiques in the Hainan Tourism Investment Duty Free Co-controlled Hainan Tourism Duty Free Shopping Complex ( ) in downtown Sanya.