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Full-Time

Senior User Experience Designer

Posted on 4/18/2024

TripArc

TripArc

51-200 employees

Digital booking platform for luxury travel

Senior

Toronto, ON, Canada

Category
Product & UX/UI Design
UI/UX & Design
Required Skills
UI/UX Design
Communications
Requirements
  • Online portfolio
  • 5+ years in UX design
  • Bachelor's and/or Master’s degree in User Experience or a related field (human-computer interaction (HCI), psychology, sociology etc.)
  • Strong knowledge of prototyping tools
  • Ability to lead projects from conception through to completion
  • Ability to work well with others across the business
  • Ability to work in a dynamic and fast-paced environment
  • Relentless desire for innovation, balanced with business needs, and customer expectations
  • Curiosity, continuous learning and an open-minded attitude
Responsibilities
  • Understand business goals
  • Conduct research and usability testing
  • Create wireframes, functional specs, high-fidelity mock-ups and prototypes of various complexity
  • Review and act on client feedback and usage tracking reports
  • Facilitate communication between stakeholders
  • Attend and facilitate review meetings and demos
  • Provide weekly status reports on projects and proactively raise any issues or concerns as they arise

TripArc operates in the luxury travel market by providing digital platforms that simplify the booking process for travel agencies and tour operators. Its main offerings, ADX and TMT, connect these agencies with a variety of travel services, including flights, cruises, hotels, and tours, ensuring competitive pricing and exclusive deals. The platforms utilize advanced technology to enhance the user experience, making bookings more efficient. What sets TripArc apart from its competitors is its focus on high-net-worth clients and its business model, which involves negotiating direct net rate contracts and commissionable rates with travel service providers. This allows TripArc to offer better pricing and additional amenities, creating more value for both travel brands and their affluent customers. The company's goal is to streamline luxury travel bookings and provide a seamless experience for travel advisors and their clients.

Company Stage

N/A

Total Funding

N/A

Headquarters

Toronto, Canada

Founded

N/A

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Simplify's Take

What believers are saying

  • TripArc's established network of thousands of advisors and over $1 billion in transactions underscores its market influence and growth potential.
  • The company's ability to negotiate better pricing and additional amenities can lead to higher client satisfaction and retention.
  • Revenue generation through platform fees and commissions ensures a diversified income stream, bolstering financial stability.

What critics are saying

  • The luxury travel market is highly competitive, requiring continuous innovation to maintain a competitive edge.
  • Dependence on high-net-worth clients makes TripArc vulnerable to economic downturns that affect discretionary spending.

What makes TripArc unique

  • TripArc's focus on luxury travel and high-net-worth clients sets it apart from competitors who target broader markets.
  • The ADX and TMT platforms offer exclusive deals and competitive pricing through direct net rate contracts, providing a unique value proposition.
  • Advanced technology integration streamlines the booking process, enhancing efficiency and user experience for travel agencies and tour operators.
INACTIVE