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Full-Time

Remote – Lead Product Manager

Growth, Social Commerce

Posted on 1/5/2023

Hopper

Hopper

1,001-5,000 employees

Travel platform offering fintech solutions

Data & Analytics

Senior

Toronto, ON, Canada

Required Skills
Data Science
Wireframe
Requirements
  • 5+ years experience as a product manager
  • Experience working on viral growth, referral programs, invite flows, guild mechanics, social commerce, or other sharing-based growth strategies
  • Track record of building and launching innovative products that drove business growth
  • Strong creative skills - you can come up with and test experimental product features that go beyond iterative or obvious improvements to the product
  • Past success analyzing data, drawing accurate conclusions, and adjusting strategy accordingly
  • Technical depth that allows you to communicate with, understand, and earn the respect of world-class engineers and data scientists
  • Hopper sold around $4 billion in travel and travel fintech in 2022, up nearly 3X over 2021. In 2022, Hopper increased its revenue 2.5X year-over year
  • The company's bespoke fintech products, such as Flight Disruption Guarantee and Price Freeze, now represent 30-40% of Hopper's total app revenue
  • Given the success of its fintech products, Hopper launched a B2B initiative called Hopper Cloud in late 2021. Through this partnership program, any travel provider (airlines, hotels, banks, travel agencies, etc.) can integrate and seamlessly distribute Hopper's fintech or travel inventory. As its first Hopper Cloud partnership
  • Hopper partnered with Capital One to co-develop Capital One Travel, a new travel portal designed specifically for cardholders
  • Recognized as one of the world's most innovative companies by Fast Company four years in a row, Hopper has been downloaded over 80 million times and continues to have millions of new installs each month
  • Hopper has raised over $700 million USD of private capital and is backed by some of the largest institutional investors and banks in the world. Hopper is primed to continue its acceleration as the world's fastest-growing mobile-first travel marketplace
Responsibilities
  • Manage Hopper's referral program end-to-end, and build new features that make Hopper better with friends
  • Build new products around live promotions, rewards and gamification to help activate and retain users
  • Manage a Product Growth roadmap for a set of features from inception through implementation and analysis: collect requirements, establish key performance metrics, craft the user experience, drive execution, and report on the impact
  • Collaborate closely with data science to dive deep into our data to understand our users
  • Work with business leaders to help shape business cases, including return-on-investment analyses for new product initiatives
  • Partner with design to ideate and wireframe new features that will be in the hands of millions of users across the globe
  • Pare down an ideal feature to the minimum viable product: identify what's essential for us to know if this is a good idea, what's not, and how we can limit cost and risk
  • Understand complex technical issues, discern impact, and be able to explain the situation to maximize clarity and drive resolution

Hopper offers a travel platform powered by Hopper Technology Solutions (HTS), featuring proprietary fintech ancillaries like Price Freeze and Cancel for Any Reason to mitigate pricing volatility and trip disruptions. HTS also provides travel fintech ancillaries and e-commerce capabilities to enhance partners' direct channels, utilizing advanced technology to offer innovative solutions for travel and e-commerce.

Company Stage

Series G

Total Funding

$745.7M

Headquarters

Montreal, Canada

Founded

2007

Growth & Insights
Headcount

6 month growth

-3%

1 year growth

-17%

2 year growth

-3%

Benefits

Competitive salary

Stock options

Unlimited PTO

WeWork All Access Pass OR Work-from-home stipend

Open communication with management

Small, dynamic teams = massive impact

Medical, dental, vision, disability & life insurance plans

401k

INACTIVE