Director of Business Applications and IT

HackerOne is the global leader in human-powered security, harnessing the creativity of the world’s largest community of security researchers with cutting-edge AI to protect your digital assets. The HackerOne Platform combines the expertise of our elite community and the most up-to-date vulnerability database to pinpoint critical security flaws across your attack surface. Our integrated solutions, including bug bounty, pentesting, code security audits, spot checks, and AI red teaming, ensure continuous vulnerability discovery and management throughout the software development lifecycle. Trusted by industry leaders such as Coinbase, General Motors, GitHub, Goldman Sachs, Hyatt, PayPal, and the U.S. Department of Defense, HackerOne was named a Best Workplace for Innovators by Fast Company in 2023 and a Most Loved Workplace for Young Professionals in 2024.

Director of Business Applications and IT 

Position Summary

The Director of Business Applications and IT is responsible for the strategic leadership, development, and management of business applications and IT infrastructure to support the organization’s business goals. This role focuses on driving operational efficiency, optimizing technology use, and ensuring alignment with business strategies. The Director will lead a high-performing team and collaborate with cross-functional stakeholders to deliver scalable, secure, and innovative technology solutions that enable business growth.

What You Will Do

Strategic Leadership:

• Lead and execute the overall IT and business applications strategy, ensuring alignment with company goals, while providing leadership and direction to the IT and applications teams to support business objectives.

Business Applications Management:

• Oversee the lifecycle of critical business applications (ERP, CRM, HRIS, etc.), from selection and deployment to support and ongoing improvement, while driving process enhancements through automation and optimized system workflows.

IT Infrastructure and Operations:

• Ensure robust, scalable, and secure IT infrastructure that supports the needs of a global workforce.

• Oversee IT operations, including network management, server administration, cloud services, and cybersecurity protocols, while monitoring and enhancing IT service levels to ensure uptime, security, and data integrity across all business systems.

• Develop and implement scalable IT and business application processes that meet compliance standards and support audit readiness, ensuring infrastructure is prepared for potential IPO requirements.

Project and Budget Management:

• Manage large-scale IT projects, including system upgrades, implementations, and integrations, while developing and overseeing the IT and business applications budget to ensure timely delivery, resource optimization, and cost-effectiveness.

Team Leadership and Development:

• Ensure cross-functional collaboration and knowledge-sharing between IT and business teams to maximize impact.

Vendor and Stakeholder Management:

• Manage relationships with external vendors and partners to ensure the delivery of high-quality services and solutions, while acting as a key liaison with senior leadership to communicate technology strategies, roadmaps, and performance metrics.

Minimum Qualifications  

• Minimum of 10 years of experience in IT and business applications management, with at least 5 years in a leadership role.

• Proven track record of successfully leading and managing IT infrastructure, business applications, and teams at a global level.

• Strong analytical and problem-solving skills, with a focus on driving operational efficiency through technology.

• Must be based remotely in the United States. HackerOne is a digital-first company. This model offers our employees flexibility in time and location. All employees must be able to work and excel in a remote environment.

Preferred Qualifications

• Strong project management and change management skills, especially in a fast-paced, pre-IPO environment

• Experience with cloud computing, cybersecurity, and IT infrastructure management

• Familiarity with emerging technology deployment across a highly global workplace

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We are a Circle Back Initiative Employer and commit to responding to every applicant.

We’re committed to building a global team! For certain roles outside the United States, U.K., and the Netherlands, we partner with Remote.com as our Employer of Record (EOR).

Employment at HackerOne is contingent on a background check.

HackerOne is an Equal Opportunity Employer in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, pregnancy, disability or veteran status, or any other protected characteristic as outlined by international, federal, state, or local laws.

This policy applies to all HackerOne employment practices, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. HackerOne makes hiring decisions based solely on qualifications, merit, and business needs at the time.

For US based roles only: Pursuant to the San Francisco Fair Chance Ordinance, all qualified applicants with arrest and conviction records will be considered for the position.

HackerOne Values

HackerOne commits to maintaining a strong, inclusive culture built for our employees and our community of hackers. We are driven by our five core values. We recognize that our mission is bigger than us, and therefore act with integrity at all times. As a team, we believe that transparency builds trust so we default to disclosure in our communications. Each individual executes with excellence, creating an environment of greater alignment and greater autonomy. We win as a team and respect all people to empower everyone to learn from each other, innovate, and grow.