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(Senior) It Engineer
Posted on 1/26/2022
INACTIVE
Locations
United Kingdom
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Management
Requirements
  • 4+ years of professional experience in desktop support, IT infrastructure engineering, or similar IT roles
  • Eligible to live and work in the UK
  • Excellent verbal and interpersonal skills in English
  • Able to travel cross-region (<10% travel time expected)
Responsibilities
  • Interact with internal clients to help to resolve all levels of IT-related issues and provide answers promptly
  • Evaluate and test new technologies (hardware/software)
  • Build and maintain vendor relationships, manage the purchase of hardware and software products and ensure that company assets are maintained responsibly
  • Manage and deploy corporate PCs/Macs:
  • New hardware configuration
  • Machine image maintenance
  • Diagnosis and repair
  • Coordinate warranty repairs
  • Manage VOIP phone system and distribution of equipment
  • Maintain inventory and IT asset data (serial numbers, software keys, locations, etc.)
  • Shipping, recycling, and disposal of computers, peripherals
  • Assist in the management of hosted IT applications (Okta, Google G Suite, Egnyte, Zoom, SIP/VOIP, etc.)
  • General IT routine tasks including:
  • IT account management for on-/off-boarding of employees
  • Diagnosing and repairing end-user IT devices
  • IT ticket management
  • Resolve escalated technical IT matters
Desired Qualifications
  • Certificate(s) of CCNA / CCNP / CMNO /MCSE
  • Professional experience in supporting MS Windows 10 and/or Mac OS
  • Knowledge of general IT security controls and best practices
  • Experience documenting IT applications and training users
  • Previous working experience in a global organization across multiple regions & time zones
  • Four-year degree in Computer Science/Information Technology or related discipline
Veeva Systems

1,001-5,000 employees

Cloud computing services for pharmaceutical companies.
Company Overview
Veep's mission is to help R&D, quality, and regulatory teams eliminate inefficiencies and bring high-quality, safe, sustainable products to market without compromising quality. The company builds cloud-based tools for pharmaceutical research.
Benefits
  • Parental leave
  • PTO
  • Free food
  • Health, dental, & vision insurance
  • Gym membership reimbursement
Company Values
  • Do the Right Thing
  • Customer Success
  • Employee Success
  • Speed