Manager – Supplier Quality NPI & Process Excellence
Posted on 4/12/2024

1,001-5,000 employees

Develops non-lethal public safety technologies and solutions
Company Overview
Axon, originally founded as TASER International, is a company deeply rooted in a mission to protect life, aiming to reduce gun-related deaths by 50% in 10 years. It offers a comprehensive network of devices and applications, making it a leader in public safety solutions. The company's culture is driven by purpose, inviting those who seek meaningful careers to contribute to their goal of creating a safer world.

Company Stage


Total Funding





Scottsdale, Arizona

Growth & Insights

6 month growth


1 year growth


2 year growth

Scottsdale, AZ, USA
Experience Level
Desired Skills
Operations & Logistics
Quality Control & Compliance
Supply Chain Management
  • 5-10 years' experience in supplier quality or product quality, including managing people.
  • Bachelor's degree in engineering.
  • Power BI and Tableau programming skills to be able to develop dashboards and data views.
  • Proficient in MS Office suite of applications. Proficiency in Minitab.
  • CMQ/OE, CQE and CSSBB certifications are preferred. CRE certification a plus.
  • Knowledge of Statistical Process Control (SPC) and statistical tools. Experience with implementing the AIAG Production Part Approval Process (PPAP) process and elements with external suppliers.
  • Ability to effectively collaborate at all levels within the organization, influence and coordinate suppliers and internal groups with speed and accuracy.
  • Generate and implement cost saving ideas for the business, including process and design improvements.
  • Highly motivated with a high sense of urgency and accountability.
  • Self-directed with a proactive mindset to identify problems and leading teams to solve them.
  • Inherent sense of curiosity predisposed to learning and driving to root cause.
  • Healthy dose of skepticism to challenge the status quo of existing systems and processes in pursuit of continuous improvement.
  • Ability to operate in a dynamic environment to execute multiple priorities, being responsive to emergencies, or wherein processes and procedures are not well defined or documented.
  • New Product Introduction (NPI) Supplier Quality activities including supplier selection & qualification, supplier assessments and part approvals.
  • Ensuring new supplier capability assessments in partnership with Supply Chain and Engineering.
  • Working with suppliers to build strong partnerships, establish timelines for part qualifications and accomplish timely PPAP approvals in support of product launch.
  • Ensuring measurement methods between supplier and Axon are aligned upfront.
  • Establishing and maintaining an Approved Supplier List (ASL) for Axon with systemic controls for supplier add/remove.
  • Developing, implementing, and continuously improving global procedures, work instructions, and guidance, while training to operationalize Supplier Quality requirements.
  • Supporting processes adopted by Supplier Quality and Supplier Development team members globally for consistent execution through training, coaching, tool support, and guidance.
  • Establishing Key Performance Indicators for Supplier Performance Management.
  • Establishing Supplier Quality performance dashboards and facilitating KPI/metrics reviews and business reviews with global team; circulating meeting minutes and follows up on closure of all open actions.
  • Identifying system-wide risks, develops risk mitigation plans, and drives actions to closure. Demonstrating knowledge and courage to escalate risks early.
  • Leading SCAR Review Board with team members to drive supplier corrective actions. Improving timeliness and effectiveness of SCARs.
  • Developing and implementing Corrective Action plans for internal and external audit findings.
  • Leading the monitoring and execution of Supplier Quality Manual with suppliers. Tracking lessons learned, identifies, and incorporates updates to the Manual.
  • Working with IT to automate and use data to drive simplicity and effectiveness of Supplier Quality Processes such as Supplier Corrective Actions, Supplier Onboarding, etc.
  • Ensuring effective change control process to proactively communicate with suppliers regarding any changes in design or process affecting form, fit, or function of the product.
  • Developing a supplier audit plan (QMS and process audits) for the year, ensures assignment of auditors and monitors execution per schedule.
  • Reporting Cost of Quality estimates on 'supplier at fault' issues for cross-charge to suppliers.