Food & Beverage Sales Executive

Job Description

What you’ll do…

• Build strong relationships with corporate clients, local businesses, agencies and social organisers, creating a healthy pipeline of events business.
• Handle enquiries from first contact through to confirmation, producing clear proposals, contracts and event details without making the process feel complicated.
• Understand what each client is trying to create, suggest the right spaces, food and drink, and spot natural opportunities to add value.
• Keep event information accurate and up to date, making sure BEOs and handovers give the operational teams everything they need to deliver brilliantly.
• Stay close to clients before, during and after their event, checking in, solving issues quickly and building relationships that bring them back.
• Work hand in hand with Events, F&B, Kitchen and Sales teams to coordinate timings, set-ups, menus and guest requirements.
• Know the local market, keep an eye on what is happening in the city and bring fresh ideas for attracting new social and corporate business.
• Track enquiries, conversions and revenue, using the numbers to understand what is working and where there is more opportunity.
• Help the wider team build confidence in upselling and suggestive selling, while always keeping the guest experience at the centre.
• Support event days when needed - we all roll up our sleeves here.

Qualifications

What we’re looking for…

• Individuals. You’re looking for a place where you can be you; no clones in suits here.
• Passion for hospitality - whether that’s a drink, a meal, an event or a bed for the night.
• You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience.
• You’re not precious. We leave our egos at the door and help get things done.
• You’re up for doing things differently and trying (almost) everything once.
• If we got stuck in a lift together, we’d have a good time and share a few laughs.
• You want to be part of a team that works hard, supports each other, and has fun along the way.
• You’ll bring experience in events, F&B sales, reservations or a similar commercial hospitality role.
• You’re a natural relationship builder who is confident picking up the phone, meeting clients and following through on the detail.
• You’re commercially minded and comfortable working towards revenue and conversion targets without turning into a pushy salesperson.
• You’re organised, calm and able to keep several events moving at once.
• You communicate clearly in English, both in writing and in person; additional languages are a bonus.
• Experience with event systems, CRM tools, restaurant reservations or hotel systems would be useful, but attitude and curiosity matter just as much.

Additional Information