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BSA Manager
Quote to Order
Posted on 11/1/2022
Remote in USA • Dorchester, Boston, MA, USA
Experience Level
Desired Skills
  • Must be willing to rollup the sleeves in lead & author business requirements, solution design for projects or enhancements
  • Have an architecture mindset when proposing design options to business and engineering teams
  • 8+ years of overall experience including 3+ years of managing a team
  • MS/BS degree in Computer Science or Business Management with at least 8 years of domain experience in Salesforce CRM, Sales Cloud & CPQ
  • Experience in developing a multi-year vision and accompanying product roadmaps
  • Good understanding of Quote-To-Order and Lead-To-Cash processes
  • Good understanding of product structures ( bundles,standalones) product configurations, product pricing and quote management
  • Hands-on experience managing a complete end-to-end CPQ implementation and CPQ enhancements
  • Deep understanding of channels business with exposure to Salesforce communities and Partner CPQ
  • Be a thought leader and a self- motivated person with a strong background in Quote-To-Cash, Salesforce platform implementations in SaaS domain with a solid business acumen
  • As BSA Manager - CPQ Application you will play a key role within the Business Engagement team at Zscaler IT
  • This includes working closely with leadership and internal customers as we transform our CPQ capabilities
  • You will drive system enhancement efforts to completion by capturing and assessing user requirements with business partners and provide configuration, development and application support to the teams enabling enhanced productivity, reporting capabilities and collaboration on Salesforce CPQ platform
  • You will be part of the core business applications team that is responsible for designing, building and maintaining the CPQ function on Salesforce platform supporting the core sales, sales operations, Deal Desk ,Product & Pricing, Channel Operations, Renewals and Rev Ops business functions
  • You will partner with the business stakeholders to understand the organizational GTM strategies, listen and observe business needs and concerns
  • You will collaboratively define problems and ideate in problem solving through research and development, experimentation, prototyping, and build new features and capabilities that are easy to use and solve business problems effectively
  • You will also work with cross-functional teams such as IT PMO, Application Engineering to help define and recommend best practices across business and system processes
  • You will partner with business stakeholders to build a long-term strategy and roadmap for our business systems that supports our evolving business i.e. define areas of focus, proactively manage priorities and the feature backlog to ensure the team is solving the right problems and align with organizational priorities
  • Support efforts to grow the Salesforce CPQ platform through new applications and technology as needed
  • You should have eagerness to mentor Sr. BSAs in the team

5,001-10,000 employees

Cloud-based information security company
Company Overview
Zscaler’s mission is to empower organizations to realize the full potential of the cloud and mobility by securely connecting users to applications from any device, anywhere. The company has pioneered a security cloud that has shifted architectural design and approach to network security. With their unique security cloud, the company has created a Zero Trust Exchange platform with their security cloud to enable businesses to reduce cost, risk, simplify IT, and increase business agility.
  • Comprehensive health plans
  • Supportive parental & family leave
  • On-demand learning & development
  • Company-sponsored volunteering
  • Global tuition assistance program
  • Guilt-free paid time off
Company Core Values
  • Teamwork
  • Open Communication
  • Passion
  • Innovation
  • Customer Obsession