Full-Time

Machine Learning Engineer

Updated on 9/4/2026

Zoom

Zoom

10,001+ employees

Video conferencing and webinar platform

Compensation Overview

$183.6k - $275.4k/yr

+ Bonus + Equity

No H1B Sponsorship

Seattle, WA, USA

Hybrid

Four days in the Seattle office and one telecommuting day per week are required.

Bachelor's, Master's

Category
AI & Machine Learning (1)
Required Skills
LLM
Python
TensorFlow
Neural Networks
CUDA
PyTorch
Machine Learning
RAG
C/C++
Data Analysis

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Requirements
  • A Bachelor's degree in Computer Science, Computer Engineering, a related field, or a foreign degree equivalent, plus 3 years of experience in the job offered or a related occupation.
  • Alternatively, a Master's degree in Computer Science, Computer Engineering, a related field, or a foreign degree equivalent, plus 1 year of experience in the job offered or a related occupation.
  • At least 3 years of experience utilizing one or more programming languages such as Python, C, C++, or CUDA to build scalable software systems.
  • At least 3 years of experience with deep learning frameworks including PyTorch and TensorFlow.
  • At least 3 years of experience presenting academic or personal artificial intelligence projects.
  • At least 3 years of experience collaborating with cross-functional teams to present technical concepts to both technical and nontechnical audiences.
  • At least 3 years of experience with agentic artificial intelligence, including large-language-model-driven artificial intelligence agents and agentic retrieval-augmented generation.
  • At least 3 years of experience building scalable, maintainable, and production-ready machine learning systems.
  • At least 3 years of experience analyzing data and troubleshooting issues related to deployed artificial intelligence systems.
  • Alternatively, at least 1 year of experience in each of the listed programming, deep learning, artificial intelligence presentation, cross-functional communication, agentic artificial intelligence, machine learning systems, and deployed artificial intelligence troubleshooting skills under the Master's degree path.
Responsibilities
  • Design, implement, and optimize generative artificial intelligence algorithms, techniques, and solutions to address complex business challenges.
  • Collaborate with cross-functional teams to integrate research findings into scalable engineering solutions aligned with business objectives.
  • Participate in code reviews, design discussions, and technical presentations to ensure the quality and reliability of engineering solutions.
  • Identify opportunities to improve existing systems and propose innovative solutions to enhance performance, scalability, and reliability.
  • Stay current with developments in generative artificial intelligence research and engineering to continuously improve technical capabilities.

Zoom provides video conferencing and online meeting solutions that help people connect remotely. Its main product is video conferencing software that lets users host or join meetings with high-quality video and audio, share screens, chat, and use features like virtual backgrounds. It also offers Zoom Webinars and Zoom Events for larger virtual gatherings, plus add-ons and integrations that extend the platform. Compared with competitors, Zoom emphasizes a simple, easy-to-use experience with reliable performance and the ability to scale from small teams to large organizations, along with a freemium model and a broad ecosystem of integrations. The company’s goal is to enable flexible, real-time communication and collaboration for work, education, healthcare, and everyday life, helping people connect and collaborate across distances.

Company Size

10,001+

Company Stage

IPO

Headquarters

San Jose, California

Founded

2013

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Simplify Jobs

Simplify's Take

What believers are saying

  • Zoom Virtual Agent customer count rose 256% year over year by Q2 FY2027.
  • Zoom raised FY2027 revenue guidance to $5.085 billion-$5.095 billion after Q2 strength.
  • Jeff Epstein’s September 2026 board appointment strengthens capital allocation and enterprise software discipline.

What critics are saying

  • Online revenue grew only 0.6% in Q2 FY2027, exposing weak legacy meetings demand.
  • Q3 FY2027 EPS guidance of $1.47 missed estimates, signaling margin pressure despite growth.
  • Microsoft Teams and Salesforce force bundling wars; if AI attach rates stall, Zoom becomes a cash cow.

What makes Zoom unique

  • Zoom’s July 2026 AI-first CX stack unifies meetings, phone, contact center, and revenue tools.
  • Enterprise revenue grew 7.8% in Q2 FY2027, showing durable upsell beyond consumer meetings.
  • Common Room acquisition extends Zoom Revenue Accelerator upstream into buyer-intent data and outreach.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Hybrid Work Options

Flexible Work Hours

Stock Options

Company Equity

Paid Vacation

Paid Sick Leave

Company News

Associated Press
Sep 2nd, 2026
Zoom appoints former Oracle CFO Jeff Epstein to board as Jonathan Chadwick retires

Zoom has appointed Jeff Epstein to its board of directors, effective immediately. Epstein previously served as executive vice president and CFO of Oracle and currently works as an operating partner at Bessemer Venture Partners. The company also announced that Jonathan Chadwick will retire from Zoom's board after nearly ten years of service, effective 19 November 2026. Epstein currently serves on the boards of Autodesk, AvePoint, and Twilio. He previously held board positions at Okta, Couchbase, Poshmark, and Shutterstock. Zoom CEO Eric Yuan said Epstein's financial and strategic leadership, particularly in B2B software and vertical AI, makes him a strong addition to the board. Yuan thanked Chadwick for his guidance during major growth periods.

Yahoo Finance
Aug 30th, 2026
Zoom's $3.13B Anthropic stake boosts AI-first communications platform

Zoom Communications' stake in AI company Anthropic has reached $3.13 billion in value, adding significant weight to its investment portfolio. The company recorded an unrealized gain of $1.61 billion during the second quarter of fiscal year 2026 and added roughly $301 million to its Anthropic position over six months through July. Zoom has also invested $140.2 million in equity securities of other private companies developing AI products. The San Jose-based communications platform provider, with a market capitalisation of nearly $29.4 billion, is positioning itself as an AI-first work platform. The company's enterprise business now grows faster than overall revenue, whilst AI products play an increasingly larger role across its platform. Zoom's shares have climbed 21.8% over the past 52 weeks and gained 14.1% year-to-date.

Yahoo Finance
Aug 26th, 2026
Zoom falls 6% despite Q2 beat as Q3 profit guidance of $1.47 misses $1.50 estimate

Zoom fell 6% despite beating Q2 expectations, after guiding Q3 profit to $1.47 per share, below the $1.50 Street estimate. The video collaboration company reported Q2 revenue of $1.28 billion, up 4.9% year-on-year, and adjusted earnings per share of $1.55, topping the $1.48 consensus. The drop appears company-specific rather than sector-wide. HubSpot slipped 1% and Monday.com fell 2%, whilst the iShares Expanded Tech-Software Sector ETF rose 0.1%. Enterprise revenue surged 7.8% to $787.5 million, its strongest growth in three years, accounting for 62% of total revenue. Online revenue grew just 0.6% to $489.7 million. Zoom raised its full-year revenue guidance to $5.085 billion to $5.095 billion.

Yahoo Finance
Aug 25th, 2026
Zoom reports Q2 revenue of $1.3B, up 5% YoY, with Enterprise growing 7.8%

Zoom Communications reported second quarter fiscal 2027 revenue of $1.28 billion, up 4.9% year over year. Enterprise revenue grew 7.8% to $787.5 million, its strongest growth rate in three years. The company's GAAP net income surged to $1.54 billion, or $5.15 per share, compared to $358.6 million in the same quarter last year. Non-GAAP operating margin reached 40.0%. Zoom repurchased approximately 3.7 million shares during the quarter. The number of customers contributing more than $100,000 in trailing 12-month revenue increased 8.2% year over year. CEO Eric Yuan highlighted strong adoption of the company's AI-first Customer Experience portfolio, with Zoom Virtual Agent customer count increasing 256% year over year. Free cash flow totalled $472.4 million for the quarter.

Yahoo Finance
Aug 17th, 2026
Zoom's billings slowdown and 99% retention raise questions over AI expansion strategy

Zoom Video Communications faces questions about its AI-led expansion strategy as slowing billings growth and 99% net revenue retention signal weakening customer demand. The company recently launched ZoomMate, a $20 per user per month AI work surface connecting conversations across Zoom and third-party systems. Despite solid quarterly results and outperformance versus the broader market, underlying metrics suggest softening momentum. Zoom's investment narrative centres on whether AI and customer experience products can offset declining legacy video meetings revenue. The company's forecasts project $5.5 billion revenue and $1.4 billion earnings by 2029, requiring 4% yearly revenue growth. Some analysts predict revenue reaching $5.8 billion with earnings near $1.6 billion, though this optimistic view contrasts with current billings trends and intensifying competition in the collaboration software market.