Who We Are

Join a team that puts its People First! As a member of First American’s family of companies, First American Home Warranty offers a wide range of home warranty products and services to home sellers, buyers and agents. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for nine consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

What We Do

Supervises the day to day operational activities of purchasing department, providing oversight of daily operations tasks typically to non-exempt employees. Responsible for providing a clear understanding of performance expectations through coaching, mentoring and accountability of staff.

Essential Functions

• Supervise the day to day operational activities of a team who have responsibility for daily operational tasks in a customarily recognized department or functional area of the organization
• Manage and monitor daily work production to ensure appropriate time frames are met.
• Lead departmental/functional team meetings to address production and workflow related issues.
• Conduct monthly performance audits and evaluations, including QA of calls.
• Approval of purchasing within defined authority limits.
• Identify and recommend improvements to processes, systems and efficiencies.
• Write and conduct employee performance reviews and provide ongoing coaching and performance feedback
• Make hiring recommendations to management.
• Provide regular status updates and report to Manager.
• Generate and analyze reports such as Center Vu, Virtual Observer and Business Object.
• Accountable to management to ensure appropriate use of financial resources.
• Assist in maintaining supplier master records.

Requirements

• Bachelor’s degree or equivalent combination of education and experience
• 3-5 years of directly related experience
• 2+ years demonstrated experience in a lead or supervisory role
• Ability to interpret contracts
• Solid technical knowledge of systems and appliances
• Be familiar with company policies, contract coverage and compliance concerns
• Proficient with Microsoft Office applications with emphasis on Microsoft Excel
• Ability to deliver information in articulate and assertive manner both orally and written
• Successful track record of executing day to day operational responsibilities and projects in area of expertise
• Ability to implement and enforce processes to ensure compliance and quality
• Ability to establish and maintain effective working relationships at the departmental level
• Ability to communicate the function’s vision and the department’s direction, and set aligned goals for team

Salary Range

$51,465 - $89,535

This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.

What We Offer

By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.