Job Description:

At Rakuten, we pride ourselves on providing a genuine, immersive experience that has a direct impact on company objectives. You will do meaningful work, and with us, you’ll be a true member of the team. We are also invested in your growth as an individual and professional. Please visit rakuten.us and our Muse profile to learn more about Rakuten’s culture and values.

Business Unit Introduction:

Our Technology Services Division (TSD) is at the forefront of Rakuten’s AI and Data initiatives, playing a pivotal role in enhancing the user experience and operational efficiency across our diverse portfolio. We are dedicated to developing cutting-edge services in areas such as Search, Recommendation, Advertising and Marketing Optimization, Inventory and Price Optimization, Data and Analytics, Conversation AI, and Rakuten AI for Business. Our team is passionate about incubating new ideas and laying the groundwork for the future.

We are excited to offer a unique program designed for college students passionate about AI and Data Science. This program is an excellent opportunity for those who are eager to apply their academic knowledge to real-world challenges, gain hands-on experience, and contribute to pioneering AI and Data projects within Rakuten.

This program is not only about learning technical and product skills but also about pushing boundaries, being proactive, building relationships, and connecting technology with business and users. It offers a unique blend of bold innovation and thoughtful execution working with members across our global remit, underlined by a commitment to community contribution and personal growth.

Join us at Rakuten to embark on a journey of learning, innovation, and contribution. Together, we can explore the vast potential of AI and Data Science to enhance our services and impact the world positively.

KEY RESPONSIBILITIES

• Assist with product management initiatives including conducting market research, analyzing customer needs, and developing new product and feature ideas
• Collaborate with stakeholders to understand customer needs and develop innovative solutions
• Prepare presentations and documents to support product launches and initiatives, and support product launch efforts and deliverables
• Collaborate with the Engineering team to ensure timely delivery of product releases, addressing any potential roadblocks or issues
• Test and evaluate products and features
• Monitor product performance and customer feedback
• Develop and maintain product roadmap and related documents
• Participate in brainstorming sessions to generate innovative ideas for new product features, enhancements, and overall product roadmap
• Assist in tracking key performance metrics and conducting data analysis to evaluate the success and impact of product initiatives
• Stay up-to-date with industry trends, emerging technologies, and best practices in product management to contribute fresh ideas and insights to the team
• Contribute to the overall success of the product management function by actively participating in team meetings, sharing knowledge, and taking on additional tasks as needed

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Knowledge and familiarity with Agile develop methodologies and product management frameworks
• Proficient and knowledge in using collaboration tools, project management software, and data analysis tools
• Strong analytical and problem-solving skills, with the ability to gather and interpret data to make informed decisions
• Excellent communication (written and verbal) skills, collaboration skills and is a team player
• Detail-oriented with strong organizational skills to manage multiple tasks and prioritize effectively in a dynamic environment.
• Ability to prioritize tasks to meet deadlines
• Ability to work independently and collaboratively in a team

MINIMUM REQUIREMENTS

• Currently enrolled full-time and pursuing a bachelor’s degree in Computer Science, Engineering, or related field.

At the time of posting, Rakuten expects the hourly rate for this role will be between $30-40/hr. Individual compensation will vary based on job-related factors, including the skills, qualifications, and experience of the successful candidate as well as business need and geographic location. 

Five Principles for Success
Our worldwide practices describe specific behaviors that make Rakuten unique and united across the world. We expect Rakuten employees to model these 5 Shugi Principles of Success.

Always improve, Always Advance - Only be satisfied with complete success - Kaizen
Passionately Professional - Take an uncompromising approach to your work and be determined to be the best
Hypothesize - Practice - Validate – Shikumika - Use the Rakuten Cycle to succeed in unknown territory
Maximize Customer Satisfaction - The greatest satisfaction for our teams is seeing their customers smile
Speed!! Speed!! Speed!! - Always be conscious of time - take charge, set clear goals, and engage your team

Rakuten provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type. Rakuten considers applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetic information, protected veteran status, sexual orientation, gender, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.