Data Analyst

At Talkspace, we are committed to fostering a diverse, equitable, inclusive, and belonging-centered workplace where everyone can thrive while making a difference in mental health. Want to help over two million people receive quality mental healthcare? Come join our mission of getting therapy in the hands of everyone!

We are looking for an experienced Data Analyst to join our Data Science team. The Data Analyst diligently supports product initiatives at Talkspace, employing a robust data-driven strategy. They are adept at collecting requirements, querying databases, and constructing dashboards and reports tailored for both internal business stakeholders and external partners. Additionally, they excel in the qualitative and quantitative analysis of data, surfacing critical insights and identifying trends that contribute to informed decision-making. Beyond analysis, they collaborate seamlessly with a diverse team of technical and non-technical stakeholders, translating insights into actionable strategies and effectively communicating the narrative behind the data to non-technical audiences.  

This is a hybrid position that requires coming into the office 2/3 times a week. Talkspace Headquarters is located in Midtown Manhattan.

What You’ll Do

• Clinical Data Visualization and Reporting
  • Develop and refine data visualizations that clearly communicate clinical outcomes, network performance, and patient engagement trends to stakeholders.  
  • Create automated clinical quality reports and network performance dashboards using Looker and other tools.  
  • Deeply understand and analyze patient care pathways, clinical outcomes, and the dynamics of our therapy provider network.
• Quantitative Analysis 
  • Conduct thorough quantitative analyses to support clinical and network strategies.
  • Utilize your expertise in SQL and Python to manage clinical and provider data effectively.
• Strategic Insights 
  • Collaborate with clinical, network, and cross-functional teams to provide data-driven insights supporting product development and provider network operations.
  • Navigate the intricacies of a multi-sided marketplace, within a healthcare context, understanding different stakeholder needs and market drivers.
• Communication and Collaboration 
  • Engage with both technical and non-technical stakeholders to transform complex data insights into understandable and actionable strategies for enhancing patient care and provider engagement. 
  • Work closely with a seasoned Data Science team to leverage advanced analytics in shaping clinical and network intelligence strategies.
  • Create and present easily digestible and actionable recommendations to senior leadership, influencing key decision-making processes.

About You

• 2-4 years of experience in an analytical role, experience with healthcare data (patient outcomes, capacity planning, etc.) a plus.
• BA/BS in a quantitative field like statistics, applied mathematics, economics, computer science, or equivalent experience.
• Proficiency in SQL, python, and Excel / Google Sheets.
• Comfortable with statistics and data manipulation.
• Advanced skills in data visualization tools like Looker or Tableau are essential.
• Experience with product analytics tools like Mixpanel is a plus.
• Experience with leveraging GenAI tools is a plus.

Benefits 

• Comprehensive Medical, Dental and Vision plans coverage since day one
• Pre-tax benefits: HSA/ FSA
• 401k Retirement Savings Program with matching up to 4%
• Voluntary benefits including disability, basic life or pet insurance, etc.
• Monthly Wellness Stipend to promote mental and physical self-care
• Flexible PTO and Remote First Environment
• Regular team events, including Wellness Workshops and Team Building Events
• Free access to Talkspace products for you and one household member, as well as access to a friends and family discount! 

Compensation

At Talkspace, we believe that pay transparency during the interview process is a critical part of diversity, equity, and inclusion. Our salary bands are based on internal and external compensation benchmarks, which we regularly evaluate to ensure we pay competitively.

The base salary range for this role is between $110,000 and $120,000. Within the salary bands, leveling corresponds to each candidate’s relevant experience, skills as assessed during the interview process, education, and applicable certifications. 

Why Talkspace? 

Talkspace is the world’s leading online therapy company, serving over 2 million users looking to begin their wellness journey through tele-health. According to the World Health Organization, close to 1 billion people worldwide live with a mental disorder, and on average more than 75% with mental, neurological, and substance use disorders receive no treatment for their condition at all. Additionally, one-third of the world’s population – 2 billion people – live in countries that spend less than 1% of their health budgets on mental health. Therapy is an universal need and it's our mission here to change the world by cultivating an intentional space for people to feel supported through quality care that is simple and accessible.

Combining our passion for innovation along with our desire to help others overcome the stigma behind “getting help,” we are transforming the way patients find the right care provider, making an otherwise impossible feat easily conquerable. Our network of licensed, accredited, and board-certified clinicians are increasing access to mental health for our members through a myriad of high quality therapy services: anytime and for a fraction of the price. Dedicated to our mission, we are looking for candidates that want to bring their talents into a diverse  “for purpose” space. If you’re equally as passionate about making quality mental healthcare accessible to all then Talkspace is the right place for you!

EQUAL OPPORTUNITY EMPLOYER

Talkspace welcomes and celebrates talent from all backgrounds, perspectives, and walks of life to foster an innovative and diverse workforce. We encourage you to apply, even if you don’t meet every qualification or if your path has been nontraditional — such as not completing a formal degree program, taking a career break, or having a prior criminal record — if you believe you could make a great addition to this team. Come as you are and learn about the exciting opportunities on our team.

Individuals seeking employment at Talkspace are considered without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.

How do we define Diversity, Equity, Inclusion, and Belonging at Talkspace? 

Diversity

Diversity encompasses the unique attributes of our employees as individuals. We value and embrace the richness arising from their varied backgrounds, perspectives, and experiences, which include, but are not limited to, age, ability, ethnicity, gender, race, and cultural background.

Equity

Equity refers to a fair and impartial workplace, aiming to ensure equal growth and advancement opportunities for all employees. This involves amplifying underrepresented voices, addressing unconscious biases, and providing inclusive, culturally competent mental health care.

Inclusion

Inclusion signifies the practice of granting equal access to opportunities and resources for all employees, particularly those who might otherwise be excluded or marginalized. It ensures that everyone feels a sense of belonging, value, support, and respect as an individual.

Belonging

Belonging reflects the affinity and positive relationships that develop among employees from diverse backgrounds when businesses actively promote diversity, equity, and inclusion in the workplace.