Director - Digital Business Relationship Partner

Job Description

Opportunity at a Glance
The Director, Digital Business Relationship Partner (Corporate Functions) serves as a strategic partner and liaison between the Center of Digital Excellence (CDX) functions—including IT, Data, and Advanced Analytics—and our Corporate Functions (including Finance, HR, Legal, Supplier Management and Corp Comms). This Digital and Technology leader collaborates closely with business leadership to understand needs, support strategic planning, and ensure the successful execution of aligned digital initiatives. The Director plays a key role in translating business priorities into actionable technology and analytics solutions while ensuring operational alignment and value delivery. We are looking for candidates who have or are in a senior Technology or Digital role where you are accountable for the technology strategy for Corporate Functions incl Finance and HR as well as the overall accountable leader for Technology projects, investments and operations. Experience with Finance, Legal and HR projects and applications including ERP is preferred.

Responsibilities

• Acts as the primary connection between CDX functions (Technology, Data, Advanced Analytics) and designated business segments or functions, fostering clear communication and partnership

• Develops collaborative relationships with business leaders to understand strategic goals and operational drivers

• Supports the development and refinement of digital strategies and multi-year roadmaps to enable business performance and growth

• Translates digital strategies into actionable initiatives and projects in collaboration with CDX delivery teams

• Partners with the business and CDX teams to evaluate digital investments, support prioritization, and assess ROI

• Coordinates project sequencing and delivery, aligning CDX capabilities with business expectations and timelines

• Participates in the management of the digital initiative portfolio, including progress tracking, risk mitigation, and issue resolution

• Works with stakeholders to define success metrics, track value realization, and conduct post-implementation reviews

• Contributes insights on digital trends, competitor activity, and emerging technologies relevant to the business

• Collaborates with CDX operational teams to ensure stability and performance of digital systems and tools

• Performs other duties as assigned

• Complies with all policies and standards

Qualifications

• Bachelor's Degree Required
• Master's Degree Preferred
• 8+ years of progressive IT or digital experience with a focus on strategy, relationship management, or portfolio planning required.
• Experience in higher education or relevant industry sector Preferred
• Strong relationship-building and stakeholder management capabilities
• Strategic and analytical thinking with a focus on business value
• Effective communication, negotiation, and problem-solving skills
• Ability to bridge business goals with technology solutions
• Familiarity with digital tools and analytics platforms (e.g., CRM, web, mobile, PowerBI, Snowflake)
• Ability to work cross-functionally and influence in a matrixed environment