Full-Time
Job Not Found
Thomas Automotive
11-50 employees
No salary listed
Stonycreek Township, PA, USA
In Person
Category
 Sales & Account Management (1) |
|---|
Required Skills
Sales
Inventory Management
Customer Service
Requirements
- Valid driver’s license and good driving record
- Ability to read and comprehend instructions and information
- High school diploma or the equivalent
Responsibilities
- Greet every customer, every day
- Maintain high ethical standards when dealing with customers, co-workers and vendors
- Put safety first. Adhere to all Safety Policies, Procedures and Personal Protective Equipment standards
- Answer calls in a timely and professional manner
- Maintain excellent relationships with accounts
- Works with all aspects of wholesale team to ensure customer is taken care of
- Provide a one stop shop for all customer needs
- Keep up to date on any special programs being promoted by External sales and brands
- Communicate bulk sales to purchaser/supervisor to ensure we are sourcing responsibly
- Offer related sales
- Completion of all OEM Training Requirements as assigned
- Attendance of all required meetings per directives
- Consistent learning on parts knowledge to provide excellent customer experience
- Maintain knowledge of dealership software and brand software ensuring all avenues are explored to benefit customer
- Assist customer to fill special circumstances, returns, or sales
- Act as customers advocate to address, and support all customer service issues that may deter business
- Communicate with all teams as necessary to ensure order accuracy
- Maintain a safe and clean workspace, as well as ensuring the entire facility is orderly, clean and free of hazards
Desired Qualifications
- Previous automotive parts experience preferred
Company Size
11-50
Company Stage
N/A
Total Funding
N/A
Headquarters
Maryland
Founded
N/A
Simplify's Take
What believers are saying
- Refined car buying process boosts customer experience and satisfaction.
- Expands reach with Chevrolet, Buick, GMC, Subaru, Hyundai dealerships.
- Employs over 250 professionals enhancing service capacity.
What critics are saying
- GM's Equinox EV launch diverts 15% buyers from gas models in 6-12 months.
- Hyundai online sales cut Cumberland foot traffic 25% in 12-18 months.
- PA right-to-repair slashes service revenue 30% in 3-6 months.
What makes Thomas Automotive unique
- Thomas Automotive pioneered negotiation-free sales with transparent pricing.
- Operates four locations in Pennsylvania and Maryland across five brands.
- Emphasizes COMPASSIONATE, DEDICATED, MOTIVATED, POSITIVE, TRUSTWORTHY values.
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Benefits
Professional Development Budget