Full-Time

Front End Sales Support Engineer

Posted on 4/10/2025

Promenade

Promenade

51-200 employees

E-commerce solutions for niche businesses

No salary listed

Junior

Santa Monica, CA, USA

Category
Frontend Engineering
Software Engineering
Required Skills
PHP
JavaScript
Wordpress
Salesforce
AWS
JIRA
HTML/CSS
Requirements
  • Bachelor’s degree or equivalent experience
  • 1+ years experience as a front end engineer
  • Proficient in HTML and CSS coding and best practices
  • Javascript knowledge is a plus
  • Wordpress, PHP, AWS, and Kinsta knowledge would be a plus
  • Demonstrated track record of succeeding in fast-moving environments
  • Have expertise with project management tools such as Jira and Salesforce
  • Have strong project management & organizational skills with keen attention to detail
  • Have ability to communicate clearly and concisely
Responsibilities
  • You will be responsible for onboarding new premium site customers by customizing their websites with relevant design, HTML and CSS work
  • Interface with account management and sales teams to provide premier service to customers related to their website design.
  • Maintain and optimize existing customer's websites to increase conversion and optimize design.
  • Work cross-functionally with account management, creative, merchandising, product, tech and customer service teams
  • Drive and maintain requirements for on-boarding and updates for customers
  • Ensure highest standards are met across desktop and mobile devices
  • Work with product management teams to optimize customer onboarding features.
Desired Qualifications
  • Javascript knowledge is a plus
  • Wordpress, PHP, AWS, and Kinsta knowledge would be a plus

Promenade provides e-commerce solutions specifically designed for small and medium-sized businesses in niche markets like florists, restaurants, liquor stores, and butcher shops. Their platform includes point-of-sale (POS) systems, online ordering features, and marketing tools, enabling these businesses to manage their operations more effectively and reduce reliance on costly third-party services. Unlike many competitors, Promenade focuses on tailored solutions for each type of business, helping clients enhance their online presence and operational efficiency. The company's goal is to support local, independent businesses in increasing their revenue and profitability through a subscription-based model that also offers additional services like marketing and customer support.

Company Size

51-200

Company Stage

Series B

Total Funding

$18.2M

Headquarters

Santa Monica, California

Founded

2011

Simplify Jobs

Simplify's Take

What believers are saying

  • Increased demand for integrated e-commerce solutions is driving growth for Promenade.
  • The rise of AI-driven marketing tools enhances Promenade's personalized customer engagement.
  • The shift towards cashless transactions accelerates adoption of Promenade's advanced POS systems.

What critics are saying

  • Increased competition from larger platforms like Shopify and Square threatens Promenade's market share.
  • Economic downturns may reduce small business spending on subscription services, impacting revenue.
  • Growing data privacy concerns could lead to stricter regulations for Promenade.

What makes Promenade unique

  • Promenade offers specialized e-commerce solutions for niche markets like florists and restaurants.
  • The platform integrates online and offline sales, enhancing omnichannel retailing for small businesses.
  • Promenade reduces dependency on third-party services, offering a comprehensive suite of tools.

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Benefits

Remote Work Options

Professional Development Budget

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

Hybrid Work Options

Equity/Stock options

Transportation coverage

INACTIVE