Full-Time
Client Operations Specialist
Posted on 4/26/2024
Provides transportation, finance, and technology services
Entry, Junior, Mid, Senior, Expert
Overland Park, KS, USA
- Strong customer relations ability/experience with analytical and technical skills.
- Detail oriented and able to use critical thinking to determine a larger issue
- Computer literate in Microsoft Office, basic knowledge and understanding of PC applications.
- Data entry skills and experience
- Effective verbal, written and interpersonal communication skills
- Demonstrated organizational and prioritization skills to meet deadlines and communicate results
- Ability to work in a team environment
- Understand and perform all processes from lead generation and prospecting to qualifying and closing new accounts
- Review opportunities submitted by the sales team, while ensuring established procedures are being followed to minimize risk
- Process prospective client applications by way of review of external documentation and internal notation into the Sales platform
- Communicate with external partners to process account setups
- Work closely with the adjacent Carrier Services Operations Teams to ensure proper communication and flow of incoming accounts
- Evaluate customer case submissions, determine the issue, facilitate a solution, and follow up to ensure resolution
- Answer product and service questions from sales team and channel partners
- Maintain current records in Sales platform for accuracy
- Provide overall support for sales and business development efforts
Shamrock Trading Corporation offers a range of transportation, finance, and technology services through its family of brands, including trucking software and fuel/maintenance savings programs for trucking companies. The company focuses on freight brokerage, managed transportation, factoring, trade finance, and customized funding solutions for exporters.
Company Stage
N/A
Total Funding
N/A
Headquarters
Overland Park, Kansas
Founded
1986
6 month growth
↑ 4%1 year growth
↑ 16%2 year growth
↑ 44%Benefits
Medical and Insurance Benefits
401(k) and ESOP Retirement Plans
Work Life Balance Program
Wellness Program
Employee Assistance Program
Flexible Spending Accounts
Referral Bonuses
Local Discounts