Timeshare Officer
Updated on 5/31/2023
Lake Mary, FL, USA
Experience Level
Desired Skills
Customer Service
  • Familiarity with legal terms, descriptions and guidelines
  • Has title process knowledge in multiple states
  • Detail oriented / quality orientation
  • Analytical review skills
  • Research skills
  • Strong problem solving skills
  • Communication skills, both verbal and written
  • Customer service orientation
  • Strong MS skill set, especially Excel
  • Proficient with company operating systems
  • High School diploma or equivalent
  • 2+ years related experience
  • Search and title examination experience preferred
  • Majority of time is spent performing quality control checks on title examinations. Review title evidence package, verify information against product requirements and adherence to service level agreements. Identifies trends and reports information to management (approximately 50-60%)
  • Performs title search and examination of the chain of title for a broad geographic region for vacation ownership properties
  • Search, examine and prepare commitments, vacation ownership certificates, commitments, volume based search worksheets, foreclosure date downs and foreclosure product(s)
  • Understand power of attorneys, bankruptcies, and probate as it relates to real property conveyances
  • Abstract records, such as mortgages, liens, judgments, easements, vital statistics, and plat and map books to determine ownership and legal restrictions and to verify legal description of property and completeness of records
  • Identify issues such as missing information, incomplete, inaccurate or contradictory information contained in title documentation
  • Responds to customer inquiries via phone or email contact
First American

10,001+ employees

Title insurance & professional settlement services
Company Overview
First American is on a mission to provide comprehensive title insurance protection and professional closing/settlement services that produce clear property titles and enable the efficient transfer of real estate.
  • 401k matching
  • Health, vision, dental insurance
  • Professional development