Who We Are

Join a team that puts its People First! Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for seven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

What We Do

Search public records and examine documents to determine legal condition of vacation ownership properties in a high volume production environment.  Perform quality control audits on title searches performed by others within the division. Copy, summarize, and review documents for recordability which affect the condition of title to the property.   Customer contact involves large vacation ownership developers and aligning processes with customer service level agreements.  Vacation Ownership projects can vary by developer and require thinking outside the box, meeting service level agreements, and managing large scale projects.

What You’ll Do

• Majority of time is spent performing quality control checks on title examinations. Review title evidence package, verify information against product requirements and adherence to service level agreements. Identifies trends and reports information to management (approximately 50-60%)
• Performs title search and examination of the chain of title for a broad geographic region for vacation ownership properties.
• Search, examine and prepare commitments, vacation ownership certificates, commitments, volume based search worksheets, foreclosure date downs and foreclosure product(s).
• Understand power of attorneys, bankruptcies, and probate as it relates to real property conveyances
• Abstract records, such as mortgages, liens, judgments, easements, vital statistics, and plat and map books to determine ownership and legal restrictions and to verify legal description of property and completeness of records.
• Identify issues such as missing information, incomplete, inaccurate or contradictory information contained in title documentation.
• Responds to customer inquiries via phone or email contact.

What You’ll Bring

• Familiarity with legal terms, descriptions and guidelines
• Has title process knowledge in multiple states
• Detail oriented / quality orientation
• Analytical review skills
• Research skills
• Strong problem solving skills
• Communication skills, both verbal and written
• Customer service orientation
• Strong MS skill set, especially Excel
• Proficient with company operating systems
• High School diploma or equivalent
• 2+ years related experience
• Search and title examination experience preferred.

Pay Range: $15.20 - $20.80 hourly

This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.

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What We Offer

By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.