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Full-Time

Inside Telesales Representative

Confirmed live in the last 24 hours

Sedgwick Claims Management Services

Sedgwick Claims Management Services

10,001+ employees

Claims management and risk solutions provider

Financial Services
Healthcare

Junior, Mid

Dublin, OH, USA

Category
Inside Sales
Sales & Account Management
Required Skills
Sales
Communications
Marketing
Customer Service
Requirements
  • High School diploma or GED required.
  • Two (2) years of inside sales/telemarketing experience or equivalent combination of education and experience required.
  • Knowledge of inside sales and telemarketing
  • Knowledge of organizations' products and services
  • Strong oral and written communication skills
  • PC literate, including Microsoft Office products
  • Strong customer service skills
  • Ability to multitask
  • Ability to work in a team environment
  • Ability to meet or exceed Performance Competencies
Responsibilities
  • Initiates sales calls to potential customers or leads to cultivate new business
  • Works assigned prospects to promote and sell products and/or services, i.e. enrollment into workers' compensation programs.
  • Follows established procedures and guidelines; may require deviation from standard screens, scripts and procedures based on leads.
  • Contacts targeted state workers' compensation policy holders to gain permission to review for client workers' compensation program.
  • Negotiates fees within limits of authority and specified parameters.
  • Support overall sales and marketing initiatives of the organization.
  • Performs other duties as assigned.
  • Supports the organization's quality program(s).
Sedgwick Claims Management Services

Sedgwick Claims Management Services

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Sedgwick specializes in claims management and risk solutions for the insurance and corporate sectors. The company assists organizations in efficiently managing and resolving various types of claims, including property damage and employee injuries. Sedgwick's services include clinical case management, where they oversee the medical care of injured employees, and provide networks to improve outcomes. They charge fees for their services, which range from initial claims assessment to ongoing case management, and also offer specialized services like home inspections and property appraisals. Sedgwick differentiates itself from competitors by emphasizing a strong commitment to diversity, equity, and inclusion, which they believe enhances their ability to serve clients effectively. The company's goal is to provide tailored solutions that help clients reduce costs and improve efficiency in the claims management process.

Company Stage

Acquired

Total Funding

$488.1M

Headquarters

Memphis, Tennessee

Founded

N/A

Simplify Jobs

Simplify's Take

What believers are saying

  • Sedgwick's expansion into global marine and aviation claims management demonstrates its ability to adapt and grow in specialized markets.
  • The launch of AI-powered care guidance applications showcases Sedgwick's commitment to leveraging technology for improved claims outcomes.
  • The company's strong leadership and strategic appointments, such as the promotion of Ronnie Adcock and the appointment of Paul Burns, indicate a focus on experienced and capable management.

What critics are saying

  • The retirement of long-time Executive Chairman Dave North could lead to a period of strategic uncertainty and transition challenges.
  • The complex and evolving legal landscape, as highlighted in Sedgwick's liability litigation report, poses ongoing challenges for effective claims management.

What makes Sedgwick Claims Management Services unique

  • Sedgwick's comprehensive managed care and cost containment solutions, including clinical case management, set it apart from competitors who may not offer such integrated services.
  • The company's strong emphasis on diversity, equity, and inclusion (DEI) enhances its ability to serve a wide range of clients and communities effectively.
  • Sedgwick's global reach and specialized services in sectors like marine and aviation claims management provide a unique competitive edge.