Full-Time

Inside Telesales Representative

Posted on 9/17/2024

Sedgwick Claims Management Services

Sedgwick Claims Management Services

10,001+ employees

Claims management and risk solutions provider

Financial Services
Real Estate
Healthcare

Junior, Mid

Dublin, OH, USA

Category
Inside Sales
Sales & Account Management
Required Skills
Customer Service
Requirements
  • High School diploma or GED required.
  • Two (2) years of inside sales/telemarketing experience or equivalent combination of education and experience required.
  • Knowledge of inside sales and telemarketing
  • Knowledge of organizations' products and services
  • Strong oral and written communication skills
  • PC literate, including Microsoft Office products
  • Strong customer service skills
  • Ability to multitask
  • Ability to work in a team environment
  • Ability to meet or exceed Performance Competencies
Responsibilities
  • Initiates sales calls to potential customers or leads to cultivate new business
  • Works assigned prospects to promote and sell products and/or services, i.e. enrollment into workers' compensation programs.
  • Follows established procedures and guidelines; may require deviation from standard screens, scripts and procedures based on leads.
  • Contacts targeted state workers' compensation policy holders to gain permission to review for client workers' compensation program.
  • Negotiates fees within limits of authority and specified parameters.
  • Support overall sales and marketing initiatives of the organization.
  • Performs other duties as assigned.
  • Supports the organization's quality program(s).
Sedgwick Claims Management Services

Sedgwick Claims Management Services

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Sedgwick provides claims management and risk solutions to clients in the insurance and corporate sectors, helping them efficiently handle various claims such as property damage and employee injuries. The company offers services like clinical case management and property appraisals, ensuring claims are processed smoothly and effectively. Sedgwick stands out from competitors with its strong commitment to diversity, equity, and inclusion, which enhances its service delivery. The goal of Sedgwick is to improve claims outcomes while caring for people and fostering an inclusive environment.

Company Stage

Growth Equity (Non-Venture Capital)

Total Funding

$488.1M

Headquarters

Memphis, Tennessee

Founded

1969

Simplify Jobs

Simplify's Take

What believers are saying

  • AI-driven solutions improve claims processing and client outcomes.
  • $1 billion investment from Altas Partners supports growth and innovation.
  • Consumer insights from safety reports enhance communication strategies.

What critics are saying

  • Florida's HB 837 reform increases litigation, straining resources.
  • Breach of settlement accusation could harm reputation and client trust.
  • High product recall rates may lead to errors and dissatisfaction.

What makes Sedgwick Claims Management Services unique

  • Sedgwick integrates AI to enhance claims management efficiency and accuracy.
  • The company offers specialized services in the evolving marine sector.
  • Sedgwick emphasizes diversity, equity, and inclusion as core business values.

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