Full-Time

Associate Director

Client Services, Direct Marketing Campaigns

Posted on 9/10/2026

Datalab USA

Datalab USA

51-200 employees

Delivers data analytics, predictive modeling, CRM

Compensation Overview

$140k - $180k/yr

Germantown, MD, USA

Hybrid

Hybrid schedule: one work-from-home day after 6 months and two days after 12 months.

Bachelor's

Category
Sales & Account Management (1)
Required Skills
Data Analysis

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Requirements
  • Direct experience or strong ancillary knowledge of database marketing, including understanding of direct response marketing and testing.
  • At least 8 years of client services or account management experience.
  • At least 8 years of direct marketing experience.
  • Ability to work comfortably with data, response metrics, and trends.
  • Ability to analyze problems and produce viable solutions.
  • Bachelor's degree.
  • Experience with test planning and use cases.
  • Ability to lead and coordinate people and activities throughout a full solution lifecycle.
Responsibilities
  • Engage executive-level stakeholders in ongoing discussions about improving marketing results.
  • Lead strategic client meetings and quarterly business reviews.
  • Interpret results and results trends and lead client discussions about them.
  • Drive business by ensuring key program goals are met.
  • Take responsibility for strategy and accurate, timely program execution.
  • Establish and maintain account profitability, and manage internal financial data and forecasts as required.
  • Understand, lead, and manage account development and growth opportunities.
  • Lead and mentor a team for successful career growth.
Desired Qualifications
  • Technology or mathematics background.

DataLab USA provides data-driven analytics and marketing services to help executives optimize direct marketing campaigns. It combines advanced data analytics, predictive modeling, and data processing with deep marketing knowledge to deliver customized, cost-effective solutions. The company builds and maintains more than 1,000 predictive models each year to forecast consumer behavior and guide marketing decisions. It also manages extensive consumer data assets—national trigger data and market files from major providers with over 20,000 attributes—available exclusively to clients, giving them a competitive edge. DataLab’s CRM-focused offerings help retain and grow valuable customer relationships, and its revenue comes from delivering tailored analytics, data assets, and marketing solutions that drive measurable results.

Company Size

51-200

Company Stage

N/A

Total Funding

N/A

Headquarters

Germantown, Illinois

Founded

1979

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Simplify Jobs

Simplify's Take

What believers are saying

  • August 2026 careers page and Lever redirect show active hiring demand.
  • LinkedIn on September 1, 2026 lists 51-200 employees and two offices.
  • August 2026 website and Trust Center signal continued investment in security and compliance.

What critics are saying

  • March 2026 privacy policy admits selling or sharing rights under California law.
  • Reliance on third-party data suppliers exposes DataLab USA to supplier cutoffs and contract terminations.
  • FTC or state attorney general action against data brokers can cripple its business model.

What makes Datalab USA unique

  • August 2026 website claims 25,000+ attributes across 25+ data sources.
  • DataLab USA builds 1,000+ predictive models yearly for direct-marketing clients.
  • Its Trust Center lists GDPR, PCI DSS, AWS, Azure, and breach controls.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Employee Assistance Program

401(k) Retirement Plan

401(k) Company Match

Paid Vacation

Company Holidays