Director – Product Management

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director, Product Management, API Consultancy and Standards - Mastercard DevelopersOverview
Mastercard Developers is the single gateway for Mastercard partners to access a diverse range of payment, data, loyalty, and security APIs. The team is responsible for delivering an experience that ensures developers can quickly find the right API, assess its technical capabilities, and integrate it into new and innovative solutions.

Your role will be to manage API governance. This role requires you to work across various product and engineering stakeholders to ensure our services are delivered with the highest quality and performance standards. Additionally, you will work with Mastercard’s Product Managers on ways to improve the quality of their APIs for the developer community we serve.
• Are you motivated to be a part of one of the more important global initiatives at Mastercard?
• Do you hold up high standards and partner with others around you to achieve them?
• Do you have a proven track record of delivering tangible results?

Role
• Develop and communicate the product vision and strategy for API governance, ensuring alignment with business goals and market trends
• Conduct market research to identify developer needs, industry trends, and competitive analysis
• Juggle the interests of multiple stakeholders, including developers, internal end-users, and business unit leaders
• Perform analysis on Mastercard’s APIs, reviewing performance against our standards and identifying areas of improvement for product teams
• Identify areas for continuous improvement, including opportunities for automation, self-service or process efficiency
• Facilitate regular sessions with all product teams to review API Governance objectives and improvements
• Provide ad-hoc reporting for senior management regarding the status and quality of Mastercard’s APIs
• Identify opportunities, where possible, to sell/market our programs externally

All About You
• Understanding of APIs, programming languages, and software development principles
• Ability to develop and implement long-term strategies for API governance
• Ability to analyze data, identify trends, and make data-driven decisions
• Excellent verbal and written communication to convey technical concepts to non-technical stakeholders.
• Experience in agile based product development
• Technical competence in the areas of APIs and payments
• Ability to quickly understand, assess, simplify and articulate complex business and technical challenges/solutions

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.