Office Manager

Groundworks is seeking a talented Office Manager to join our tribe in New Haven, CT.

The Office Manager is the backbone and a key player to daily branch operations. The Office Manager leads all administrative functions in compliance with all local, state and company standards and supports the businesses development and customer service functions.

Job Responsibilities

• Serves as customer advocate and ensures that each branch department is fully engaged and connected with our customers
• Supports the operation with job costing, scheduling and permitting
• Communicates and works closely with Accounting and Human Resources departments to manage administrative tasks related to employees such as onboarding, pay, and timekeeping
• Manages various office administrative staff
• Reports, tracks, and monitors progress and improvements routinely to Operational Leaders as it relates to overall branch needs and health
• Helps maintain customer service through resolution
• All other duties as assigned

Qualifications

• Technical degree preferred but not required
• 2-4 years of work experience in management with direct customer service
• Construction or home services experience is a plus

Requirements

• Full-time
• Onsite

What we provide for our employees

• Competitive base compensation with lucrative bonus potential
• Equity ownership
• The best-in-class training programs
• Advanced leadership training opportunities
• Benefits include Medical, Dental, Optical, Long/Short Term Disability, Life insurance, 401(k) with a company match after applicable waiting periods
• Paid time off including 6 holidays after applicable waiting period