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Director – Business Operations
Posted on 8/29/2022
INACTIVE
Locations
Remote in USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Hubspot
Marketing
Sales
Salesforce
Requirements
  • Expert knowledge of Salesforce best practices (CPQ experience a plus)
  • Experience building, optimizing and documenting business processes across verticals (esp. Marketing, Sales and CX)
  • Experience defining and tracking cross-functional metrics, reporting at the executive and board level
Responsibilities
  • Develop, implement, and monitor company-wide day-to-day operational systems and processes to provide visibility into the goals, progress, and obstacles of key initiatives
  • Identify and target areas in which the business can improve operations to increase margins, improve customer satisfaction or drive efficiencies
  • Ensure accurate synchronization between Hubspot, Salesforce, Totango, and additional databases
  • Ensure processes and best practices are in place to maintain the integrity of the sales and operational data
  • Effectively manage a variety of technology, data, and service vendors
  • Collaborate directly with senior leadership to drive alignment in setting business priorities and develop a KPI plan, inclusive of metrics/goals
  • Assist with troubleshooting operational issues as they surface, diagnose root causes, and propose structural changes to systems and processes in order to realize efficiency gains
  • Install feedback loops and leverage disparate data sources to identify areas of improvement and establish a system for prioritization and discovery
ChartHop

51-200 employees

People analytics, visualized
Company Overview
ChartHop is being built to support leaders in scaling transparent, productive and intentional organizations.
Benefits
  • Healthcare benefits
  • Mental health benefits
  • Paid parental leave
  • 401(k)
  • Professional development stipend
  • Home office stipend
  • Paid time off
  • Frequent team events
  • Flex fridays
Company Core Values
  • Fast - Move with intentional speed.
  • Inclusive - Welcome our differences.
  • Transparent - Trust, collaborate, share.
  • Optimistic - Dream big, think practically.