Responsibilities:

• Support and oversee admin staff with patient needs
• Coordinate admin and nursing schedules as needed
• Answer the phone for billing and insurance questions
• Check and answer office emails
• Oversee the medical biller to ensure proper coding and send electronic and paper claims
• Post electronic and paper EOBs to patients accounts and correct and rebill claims as necessary
• Run and work monthly insurance A/R
• Coordinate end-of-day balance and provider distribution
• Maintain check register and pay office bills · Open and distribute mail
• Manage patient billing, bad debt accounts and collection accounts
• Maintain schedule templates for providers for the upcoming year
• Post job advertisements and interview candidates when necessary
• Supervise training of new employees · Payroll Management
• Coordinate with and provide documentation to the accountant for end of month and end of year financials
• Order office supplies and occasionally medical supplies
• Act as the social director for birthdays, farewells, and Christmas parties
• Other duties as necessary to help the team and keep the office running smoothly

Skills:

• Proven work experience as a medical office manager
• Knowledge of accounting and administrative processes
• Knowledge of medical issues and terminology
• Familiar with medical billing and coding specifically ICD-10 CM and CPT
• Ability to handle medical records discreetly and comply with HIPPA guidelines
• Ability to multi-task and perform well in stressful situations
• Excellent organizational and time-management skills
• Communication skills and customer service orientations