Full-Time

Senior Director

Client Service, Healthcare, Payer/Provider

Confirmed live in the last 24 hours

Bounteous

Bounteous

501-1,000 employees

Creates transformative digital experiences for brands

Consulting

Senior

Remote in USA

Required Skills
Communications
Salesforce
Marketing
Data Analysis
Requirements
  • 12+ years of client service, consumer experience and digital marketing, or account management experience
  • 7+ years of relevant experience in the United States Health industry
  • 5+ years of experience supporting clients or businesses leveraging digital marketing ecosystems such as Adobe, ABM tools, Salesforce, and/or analytics platforms
  • Strong business acumen
  • Proven ability to manage enterprise programs
  • Experience running programs with both fully designated and partially allocated team models
  • Outstanding executive presence, presentation, and negotiation skills
  • Excellent verbal and written communication skills
  • Strong conflict resolution and negotiation skills
  • Experience leading and operating in a matrixed organization
  • BA/BS degree or equivalent consulting agency experience preferred
Responsibilities
  • Oversee strategic healthcare client accounts
  • Develop and maintain strong and strategic client relationships
  • Partner with client and internal teams to create creative, rich, relevant customer experiences
  • Guide strategy, experience design, analytics, and development teams
  • Promote integrated solutions to clients
  • Collaborate with practice and competency leaders
  • Develop and manage strategic account growth plans
  • Drive the decision-making process
  • Oversee Statement of Work and estimation for contracts
  • Partner with Program Delivery to ensure work is delivered to client's satisfaction
  • Serve as a financial steward for the client and company
  • Take a proactive approach to self-development

At Bounteous, collaboration and forward-thinking are at the core of our workplace culture, which thrives on our commitment to co-innovation with prestigious brands to enhance digital experiences. Our strategic positioning at the forefront of digital transformation, aided by our expertise in utilizing advanced platforms and technologies, offers employees the opportunity to engage in trailblazing projects. This dynamic environment promotes both professional growth and industry leadership, making it an ideal workplace for individuals passionate about driving digital advancement.

Company Stage

Private

Total Funding

N/A

Headquarters

Chicago, Illinois

Founded

2003

Growth & Insights
Headcount

6 month growth

0%

1 year growth

-2%

2 year growth

-11%

Benefits

Award-winning culture

World-class, Fortune 500 engagements

Professional growth opportunities

Flexible working hours

Take-what-you-need vacation

Competitive benefits

Continuing education

Volunteer programs

Ample snacks