Full-Time

In-Room Dining Supervisor

Posted on 4/20/2025

Montage International

Montage International

1,001-5,000 employees

Luxury hotel and resort management company

No salary listed

Junior

Company Does Not Provide H1B Sponsorship

Park City, UT, USA

Category
Generalist Operations
Inventory Management
Operations & Logistics
Required Skills
Inventory Management
Customer Service
Requirements
  • Ability to work a flexible schedule including weekends and holidays
  • Ability to collaborate in a team environment
  • One year minimum of experience in Food and beverage operations within a hotel or resort environment
  • Computer skills
  • Luxury hotel experience, a plus
Responsibilities
  • Train new staff and provide ongoing training and development opportunities for existing staff to enhance their skills and knowledge.
  • Monitor inventory levels and order supplies as needed to ensure sufficient stock levels while minimizing waste.
  • Handle customer inquiries, complaints, and special requests in a professional and timely manner, ensuring high levels of customer satisfaction.
  • Assist management with scheduling, labor controls, and other administrative duties.
  • Ensure that all in-room dining orders are prepared and delivered promptly and according to guest specifications.
  • Conduct regular inspections of guest rooms hallways to ensure that in-room dining trays and dishes are collected promptly.
  • Inspect daily set-up, presentations and delivery amenities.
  • Maintain high standards of service and attention to detail.
  • Deliver on guests’ expectations and have the desire to create WOW moments.
  • Maintain a clean working environment.
  • Perform additional duties as assigned that may be outside of the normal scope of duties based on business needs.
Desired Qualifications
  • You enjoy supervising and working as part of a team
  • You are passionate about providing exceptional guest service and creating memorable moments
  • You have basic communication skills
  • You are open to learning, developing, and growing both yourself, personally, and helping others do the same
  • You are trustworthy and have integrity
Montage International

Montage International

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Montage International operates in the luxury hospitality industry, managing a collection of high-end hotels and resorts, including Montage Hotels & Resorts and Pendry Hotels & Resorts. The company provides upscale accommodations, fine dining, and leisure services to wealthy clients around the world. Its revenue comes from room bookings, residential sales, and golf course memberships. Montage International is dedicated to creating exceptional guest experiences and actively engages with the community through programs like Hearts of Montage, which supports education, senior care, and environmental initiatives. The company stands out from competitors by focusing on personalized service and maintaining a diverse leadership team that upholds its commitment to excellence.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Irvine, California

Founded

2002

Simplify Jobs

Simplify's Take

What believers are saying

  • Strategic investment from Luxor Capital Group supports global expansion plans.
  • Increased demand for personalized luxury travel experiences benefits Montage International.
  • The rise of wellness tourism aligns with Montage's focus on health-focused amenities.

What critics are saying

  • Increased competition from emerging luxury hospitality brands could dilute market share.
  • Economic uncertainties in key markets may impact affluent travelers' spending power.
  • Growing popularity of alternative luxury accommodations threatens traditional hotel chains.

What makes Montage International unique

  • Montage International emphasizes exceptional guest experiences and community engagement initiatives.
  • The company manages a diverse portfolio, including Montage and Pendry Hotels & Resorts.
  • Montage International leverages a diverse leadership team to maintain its reputation for excellence.

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Benefits

Healthcare benefits

401(k) Company Match

Free Meals

Free Uniforms and Cleaning

Hotel Discounts

Associates' Events Throughout the Year

Company News

Susibu
Sep 10th, 2024
DailyPay Partners with Montage International

Today, DailyPay is proud to announce a new partnership with Montage International, the ultra-luxury hospitality management company headquartered in Southern California.

Hotel Business
Mar 20th, 2024
Peter Chambers Joins Montage International

Montage International has appointed Peter Chambers as EVP/chief information officer. A veteran technology and hospitality executive with more than three decades of experience, he will now oversee and execute the technology strategy for all of Montage International, including corporate office operations and the portfolios of Montage Hotels & Resorts and Pendry Hotels & Resorts.“With his impressive global experience and expertise, I’m delighted to have Peter joining us to lead the technology and cybersecurity strategy of our growing company and hotel portfolios,” said Jason Herthel, president/COO, Montage International.Prior to Montage International, Chambers served as global president of Deployed Technologies (DTech), where he focused on delivering sustainable growth and providing technology strategies and solutions on behalf of customers across the hospitality industry. He was also CEO of Location Logic, a software development company.Prior to that, Chambers served as chief information officer for sbe, where he was responsible for overseeing technology, security and compliance for more than 130 hospitality enterprises around the world. Additionally, he served as global head of IT at Viceroy Hotel Group, leading global technology in driving strategy and planning hotel openings and renovations; and corporate director of IT for hospitality for Vail Resorts.He also led IT managers and teams for the Ritz-Carlton Hotel Company at its corporate headquarters. He launched his career as a regional manager of information systems for ITT Sheraton/Starwood Hotels & Resorts, and did turns as VP, hospitality for technology services company Combest Inc, and president of Olio Solutions, a provider of technology services for hospitality IT professionals

Hospitality Net
Mar 18th, 2024
Peter Chambers named EVP & Chief Information Officer (CIO) at Montage International

Peter Chambers named EVP & chief information officer (CIO) at Montage International.

Business Wire
Feb 27th, 2024
Montage International Receives Strategic Investment from Luxor Capital Group, Goldman Sachs and Funds and Accounts Managed by BlackRock

Today, Montage International, the premier hospitality management company founded by Alan J. Fuerstman, announced it has received a strategic investmen

BNN Bloomberg
Feb 26th, 2024
Montage International Embarks on Global Expansion with Strategic Investment from Industry Titans

In a pivotal move that marks a new chapter in the hospitality landscape, Montage International, a beacon of ultra-luxury and contemporary luxury accommodations, has secured a significant strategic investment from a consortium led by Luxor Capital Group.