Observability Architect

Responsibilities

• Architect and implement scalable and resilient observability solutions, leveraging tools like Datadog, New Relic, AppDynamics, Dynatrace, and open-source technologies for large-scale enterprise environments.
• Lead the design, development, and optimization of monitoring, logging, and tracing systems, ensuring scalability, cost-efficiency, and business alignment.
• Serve as a technical advisor and thought leader, driving the integration of observability best practices across our client’s engineering and product teams.
• Collaborate with cross-functional stakeholders, including engineering leads, product managers, and business executives, to design observability strategies aligned with business goals.
• Mentor and coach team members, building technical expertise within the organization and fostering a culture of innovation and operational excellence.
• Conduct architectural reviews and evaluations to ensure observability solutions meet business, security, and compliance requirements.
• Stay ahead of industry trends in AI-powered observability, logging, monitoring, and cloud-native technologies, and guide teams in adopting these innovations.
• Create and maintain comprehensive documentation for observability systems, frameworks, and workflows, ensuring knowledge sharing across teams.
• Establish and refine KPIs, develop custom dashboards, implement AIOps rules, and proactively address performance bottlenecks and anomalies.
• Participate in post-sales activities, including customer onboarding, training, and providing advanced technical escalation support when required.
• Drive strategic technology planning, ensuring observability infrastructure remains scalable, resilient, and cost-effective as the business grows.

Qualifications

• 10-15 years of progressive hands-on experience in Observability, Application Performance Management, or related fields, with at least 5 years in senior or lead roles.
• Extensive experience with Application Performance Management tools, including Datadog, New Relic, AppDynamics, Dynatrace, Splunk ITSI, Honeycomb, Chronosphere, Riverbed Aternity/Alluvio, ExtraHop, and Logic Monitor.
• Deep expertise in cloud-native, open-source observability solutions, such as Prometheus, Grafana, the ELK stack/Elastic.io, and OpenTelemetry (OTEL).
• Advanced understanding of public cloud observability tools, including AWS CloudWatch, Azure Application Insights, and Google Cloud Operations Suite (formerly Stackdriver).
• Strong foundational knowledge of distributed systems, networking, and database technologies, with experience architecting and scaling solutions in enterprise environments.
• Proven experience leading teams and guiding technical direction, including architecting and building complex solutions from the ground up.
• Operational background with familiarity in ITIL ITSM, SRE, and DevOps practices, with the ability to implement and evangelize these principles across teams.
• Demonstrated ability to mentor and develop junior engineers and foster a culture of innovation and collaboration.
• Exceptional problem-solving, communication, and organizational skills, with experience presenting to executive stakeholders.