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Full-Time

Senior Revops Specialist

Posted on 9/5/2024

Remote

Remote

5,001-10,000 employees

Global employment and payroll management platform

Consulting
Fintech
Financial Services

Compensation Overview

$51.1k - $102.3kAnnually

Senior, Expert

Remote in USA

Category
Project Management
Strategy Development
Business & Strategy
Required Skills
Agile
Sales
Hubspot
Salesforce
Zapier
Requirements
  • Several years of relevant experience and a solid understanding of operations (business, revenue or sales preferred)
  • Experience leveraging tools like Leandata, Zapier, Camunda or similar to automate processes
  • BSc/MSc degree in Management, Business or a similar
  • Excellent problem solving, project management, interpersonal and organisational skills
  • Expertise in all phases of a project lifecycle, from initiation and planning to execution, monitoring, and closure.
  • Exceptional resourcefulness for solving problems and making strategic decisions in uncertain situations
  • Strong organisational skills, autonomously balancing multiple priorities and optimising critical paths
  • Advanced experience in root-cause analysis
  • Deep SFDC expertise and knowledge of enterprise SaaS tools
  • You possess a good understanding of process design, an eye for detail, and have a drive to make things more efficient, repeatable and scalable.
  • Data-driven and continuous improvement mindset (system thinker)
Responsibilities
  • Lead initiatives dedicated to [sales] process improvement and architectural simplification in alignment with GTM strategy.
  • Ensure the smooth and timely implementation of new processes across our systems, emphasising scalability and efficiency while prioritising process adoption and documentation
  • Identify and evaluate opportunities for process automation and optimisation, ensuring a strategic focus on scalability to accommodate significant business growth.
  • Conduct thorough root cause analysis to define problems, gather data, identify additional causes, prioritise, and implement effective solutions.
  • Develop and implement operational solutions by leveraging Business Process Methodologies (BPM), like Six Sigma and Agile by defining, designing, executing, monitoring, and optimizing business processes to increase efficiency, effectiveness, and agility
  • Collaborate with cross-functional teams to improve integration between Salesforce and critical systems such as Remote, HubSpot, Leandata, and Vitally.
  • Monitor process adoption, data compliance, and governance.
  • Document and create a knowledge repository for first-tier sales support clarifying new and existing process changes
  • Maintain data integrity within customer records in Salesforce and other systems.
  • Develop best practices to align sales data quality with company initiatives.

Remote.com is a global employment platform that helps businesses hire, manage, and pay employees in various countries. It simplifies international human resources by handling compliance, payroll, benefits, and taxes for companies without a physical presence in those countries. Remote.com stands out with its focus on security, being ISO27001 certified and SOC 2 compliant, while offering a flexible pricing model that reduces manual work. The company's goal is to provide a comprehensive solution for managing international talent efficiently and securely.

Company Stage

Series C

Total Funding

$496M

Headquarters

San Francisco, California

Founded

2019

Growth & Insights
Headcount

6 month growth

21%

1 year growth

53%

2 year growth

139%
Simplify Jobs

Simplify's Take

What believers are saying

  • Remote.com’s strategic partnerships, such as with Nium for real-time cross-border payments, enhance its international payroll capabilities and geographic coverage.
  • The company’s recent appointment of John Kelly as Chief Revenue Officer signals a strong focus on driving global revenue and market expansion.
  • Remote.com’s collaboration with Gifted.co to integrate employee recognition solutions into its platform enhances workforce engagement and satisfaction.

What critics are saying

  • The competitive landscape in the global HR and payroll management market is intense, with strong players like Deel and Rippling posing significant challenges.
  • The integration of new services and partnerships, such as with Nium and Gifted.co, may face operational and technological hurdles.

What makes Remote unique

  • Remote.com offers a comprehensive suite of services for managing international employees, including compliance, payroll, benefits, and taxes, which sets it apart from competitors who may only focus on one or two aspects.
  • The company's ISO27001 certification and SOC 2 compliance ensure high standards of data security, making it a trusted partner for businesses handling sensitive employee information.
  • Remote.com’s flexible pricing model is designed to be fair and reduce manual work, providing a consistent employee experience that is attractive to businesses of all sizes.
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