Full-Time

Product Lead-Payments

Confirmed live in the last 24 hours

Canary Technologies

Canary Technologies

51-200 employees

Hospitality management software for hotels

Consumer Software
Enterprise Software

Senior

New York, NY, USA

Hybrid position based in New York, NY.

Category
Product Management
Product
Required Skills
Product Management
Data Analysis
Requirements
  • 10+ years of experience in product management, with extensive expertise in managing high-impact digital products in the payments industry
  • Deep knowledge and operational expertise in payment processing both in 'card present' and 'card not present' contexts, including mastery of PCI compliance standards and P2PE solutions
  • Demonstrated ability in cultivating strategic partnerships with external vendors and suppliers to bolster product capabilities
  • Exceptional analytical and problem-solving skills, with a track record of leveraging complex data to inform strategic decisions and improve product functionalities
  • Strong leadership presence with excellent communication skills, capable of inspiring and guiding cross-functional teams and interacting with senior stakeholders
  • Ability to manage multiple, high-stakes projects simultaneously while effectively prioritizing tasks in a fast-paced, entrepreneurial environment
  • Demonstrated experience in strategic planning and execution, with a focus on delivering exceptional customer experiences
Responsibilities
  • Strategically lead the development and execution of the long-term product vision and roadmap for our payment solutions, ensuring alignment with business objectives
  • Spearhead the integration of card acquiring processes and advanced payment functionalities within the product ecosystem, enhancing the end-to-end payment cycle
  • Initiate and drive major payment projects from conceptualization to implementation, setting standards for excellence and innovation
  • Foster collaboration across various teams including Marketing, Sales, Finance, Data Science, Operations, and Customer Success to ensure cohesive product strategies and execution plans
  • Partner closely with Product Managers across multiple modules such as check-in, digital tipping, and overall guest payment experience to optimize product offerings
  • Regularly interact with executive leadership and stakeholders to report on product progress, insights, and strategic direction

Canary Technologies specializes in hospitality management software aimed at improving the guest experience and optimizing hotel operations. Their main product is a Digital Guest Journey Platform that offers features like room upgrades, early check-in, and late checkout, allowing hotels to provide personalized services while maximizing revenue. This platform integrates smoothly with existing hotel systems, ensuring efficient operations. Unlike many competitors, Canary Technologies operates on a subscription-based model, providing a scalable software-as-a-service (SaaS) solution that caters to a wide range of clients, from small boutique hotels to large chains. The goal of Canary Technologies is to transform hotel management by enhancing guest satisfaction and driving revenue growth.

Company Stage

Series C

Total Funding

$92.5M

Headquarters

null, California

Founded

2018

Growth & Insights
Headcount

6 month growth

18%

1 year growth

34%

2 year growth

86%
Simplify Jobs

Simplify's Take

What believers are saying

  • The recent $50M Series C funding round positions Canary Technologies for accelerated innovation and market expansion.
  • Their platform's ability to digitize and personalize the guest experience can significantly boost hotel revenue and guest satisfaction.
  • Strategic partnerships, such as with Adyen for seamless transactions, enhance the platform's value proposition.

What critics are saying

  • The competitive nature of the hospitality tech sector means Canary must continuously innovate to maintain its edge.
  • Integration challenges with existing hotel systems could pose operational risks and affect client satisfaction.

What makes Canary Technologies unique

  • Canary Technologies focuses on enhancing the entire guest journey from post-booking to checkout, unlike competitors who may only address specific aspects of hotel management.
  • Their seamless integration with existing hotel technology stacks ensures minimal disruption, a significant advantage over less compatible solutions.
  • The company's strong emphasis on AI-driven guest engagement sets it apart in the hospitality tech landscape.

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Benefits

Health insurance

Flexible working hours

Training & career development

Regular team building events

Travel stipend at Canary hotels

Internal promotions

Stocked kitchen