Employee Benefits Strategic Relationship Manager

About The Role:

Looking for a career in employee benefits where you can make a real impact? Join our high-energy, collaborative Employee Benefits Team as a Strategic Relationship Manager! We’re seeking a dynamic, results-oriented professional to help grow and manage key partnerships with brokers, PEOs, MGAs and platforms.

In this role, you'll lead engagement, execution, and strategic planning to drive growth and profitability with our partners. You’ll educate partners on our Norton LifeLock Benefit Solutions, onboard new partners, and serve as a vital connector between our sales team and the broader partner community—showcasing the critical value we deliver in today’s evolving benefits landscape.

Key Responsibilities:

• Deep understanding on how to be an ambassador to the employee benefits industry. 
• The ability to identify, pursue and qualify additional opportunities within new and existing relationships. 
• Drive the development, expansion, and maintenance of our strategic partnerships.
• Engage with Executive and PEO Benefit Divisions to proficiently showcase the ROI and positive impact on overall organizational objectives.
• The ability to educate key stakeholders related to Norton LifeLock Benefit Solutions (a Gen Company) value propositions, services, and solutions offerings that are meaningful to their business. 
• Understand efficient enrollment paths, revenue requirements, and contractual relationships. 
• Take a consultative approach as it relates to RFP and RFI requests, ensuring a timely, accurate, and captivating response. 
• Perform regular business reviews with strategic partners, focused on performance of existing business while also seeking opportunities for new business. 
• Monitor industry trends, competitor activities and market shifts to identify opportunities for growth and innovation.
• Experience utilizing systems (such as Salesforce) and processes that support the analysis of the partner’s footprint, success measures, and use data to identity additional opportunities.
• Interface in a reciprocal manner with Business Development Executives, Specialists, Partner Account Managers, Marketing, Legal and Finance to improve member growth and retention. 
• Partner with the Employee Benefit Leadership Team to drive initiatives while also driving awareness of Partner performance and forecasting.
• Inspire and influence the employee benefits industry.

Key Qualifications:

• Well experienced in Employee Benefit sales or service, with excellent knowledge of the Employee Benefit landscape. 
• Experience prospecting and growing new Partnerships, as well as, nurturing existing Partnerships.
• Experience working with Employee Benefit Brokers, consultants, PEOs, MGAs, platforms, and TPAs with a deep understanding their roles and needs.
• Team player who will engage with internal resources and manage activity, pipeline, and be mindful of forecasting outcomes.
• Have a fair technical knowledge of benefit enrollment methodologies and have a working understanding of various insurance products.
• Proficient in analyzing benefit industry trends, specifically keeping a pulse on Identity Theft Protection, Cyber Security, and Financial Wellness.
• Ability to work efficiently and influence key stakeholders.
• High service acumen and a tireless approach to creative problem solving.
• Strong communication skills with a quick ability to build a narrative to address the identity protection landscape.
• Proven track record of exceeding sales targets and delivering results in a complex, fast-paced environment.
• Strong leadership and communication skills, with the ability to motivate and inspire a sales team and work effectively with internal and external stakeholders.

Required Skills And Experience:

• At least 5 years’ relationship management experience working with benefit brokers, PEOS, and or MGAs,.
• Exhibit a professional demeanor, business maturity, and confidence to present to C-level executives.
• Ability to work collaboratively with different internal stakeholders to deliver on client needs.
• Strong negotiation skills.
• Excel in dynamic presentations, including public speaking and national webinars. Command attention, distill complex concepts with clarity, and adeptly use multimedia tools for impactful communication.
• Proficiency in MS Office and CRM software (e.g. Salesforce).
• Ability to travel 40-60% of the time.

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Gen is proud to be an equal-opportunity employer, committed to diversity and inclusivity. We base employment decisions on merit, experience, and business needs, without considering race, color, national origin, age, religion, sex, pregnancy, genetic information, disability, medical condition, marital status, sexual orientation, gender identity or expression, military or veteran status, or other unlawful factors. Gen prohibits discrimination based on these protected characteristics and recruits talented candidates from diverse backgrounds.

We consider individuals with arrest and conviction records and do not discriminate against employees for discussing their own pay or that of other employees or applicants. Learn more about pay transparency. 

To conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government.