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Senior Risk Management Analyst
Posted on 4/7/2022
Austin, TX, USA
Experience Level
Desired Skills
  • 4 years of work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD degree
  • Core member of the Issuer Processing business support team
  • Drives cross-functional service delivery and operational excellence across Debit, Prepaid, and Risk products and on-behalf-of consumer facing services for Issuer Processing and Enablement
  • Leads moderate to complex cross-functional initiatives where influence, leadership, and collaboration is key to success and timely delivery of business objectives
  • Manages end-to-end support for client-initiated audit and assessment activities, regulatory exams, vendor management due diligence and compliance inquiries of Issuer Processing products and services
  • Develops action plans and leads cross-functional support teams to remediate issues, findings, and risks within defined timelines
  • Provides additional compliance oversight and governance of Issuer Processing products and services
  • Proactively assesses processes, controls, and risks across products and services to identify potential gaps and process improvements
  • Maintains and establishes new service delivery controls to achieve regulatory compliance requirements
  • Serves as an Issuer Processing Service Level Management and Governance expert to effectively manage client SLAs and deliver sales support and consulting for net new engagements
  • Act as an advocate and liaison for the client; proactively identify processing efficiencies and overall process delivery optimization
  • Oversee and execute special projects as assigned
  • Ability to comprehend and explain highly configurable and complex systems and services in business terms, negotiate and manage expectations accordingly
  • Demonstrate a strong understanding of Information Security, Compliance, and Business Continuity methodology
Desired Qualifications
  • 7-10 years of work experience with a Bachelors Degree or 6 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 years of experience with a PhD
  • Experienced background in payments Risk Management and Compliance (preferred)
  • Experience supporting, assessing, interpreting, certifying and/or driving adherence with a wide variety of payments and consumer regulatory compliance (e.g. PCI, GDPR, CCPA, Reg E/Z, UDAAP, complaints handling, etc.)
  • Experience supporting federal financial regulations, rules, exams (e.g. CFPB, OCC, FDIC)
  • Strong understanding of the card payments industry and issuer processing
  • Must be a self-starter with proven abilities in organizational, conceptual, and logical problem solving
  • Excellent time management, organization, and planning skills
  • Proven ability to set priorities, influence others, and manage customer expectations
  • Customer-oriented with proven ability to establish productive working relationships with clients, cross-functional teams, and management at all levels
  • Proficiency providing technical and consultative support to external facing customers
  • Demonstrated ability to articulate complex technical information, events, or processes into business terms and solutions
  • Excellent verbal, written, presentation and interpersonal skills are required
  • Ability to quickly learn proprietary processing platforms, products, and related support systems
  • Proven ability to analyze, document, and enhance complex processes and procedures
  • Advanced proficiency with Microsoft Office including Project, Visio, Excel, PowerPoint, and Teams
  • Must be willing to work off hours and weekends as necessary
  • Seeking a team player who can have fun while securing success against goals

10,001+ employees

Leading credit card company
Company mission
Visa's mission is to remove barriers and connect more people to the global economy. The company provides end-to-end financial infrastructure.
  • Health Insurance.
  • Life Insurance.
  • Dental Insurance.
  • Disability Insurance.
  • Accidental Death & Dismemberment Insurance.
Company Values
  • Integrity: Doing well by doing right.
  • People: Behind payments are people.
  • Innovation: Pioneering with a purpose.
  • Clients: Keeping clients in focus.
  • Collaboration: Pulling ahead by pulling together.