Part-Time

Medical Assistant

Posted on 9/10/2026

Beth Israel Lahey Health

Beth Israel Lahey Health

10,001+ employees

Integrated health system delivering care, education

Compensation Overview

$21 - $28.26/hr

+ Shift differentials + Call pay + Premium pay + Overtime pay

Quincy, MA, USA

In Person

Category
Medical, Clinical & Veterinary (1)
Required Skills
CPR
Inventory Management
Patient Care
Electronic Health Records (EHR)

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Requirements
  • A high school diploma or GED is required.
  • A minimum of 2 years of related work experience is required.
  • Current Cardiopulmonary Resuscitation certification from the American Heart Association is required.
  • Familiarity with computers and the ability to navigate basic web-based applications are required.
  • The ability to provide professional, respectful, service-oriented customer service to patients, visitors, staff, and external customers is required.
  • A Certified Medical Assistant program completion is preferred.
  • An associate degree is preferred.
  • Related work experience in an orthopedic outpatient setting is preferred.
Responsibilities
  • Perform a wide variety of patient-care activities during patient visits and procedures in an outpatient setting.
  • Ensure necessary equipment and supplies are available, usable, clean, organized, and appropriately stocked.
  • Track, order, and maintain supplies and equipment, including monitoring code cart supplies and expiration dates.
  • Clean and disinfect medical equipment according to unit guidelines.
  • Monitor exam areas; open and close assigned exam rooms and corridors daily.
  • Facilitate timely patient flow and refer issues to the designated patient flow coordinator.
  • Assist patients and ensure patient safety.
  • Communicate with and assist patients, employees, and the public by phone and in person in compliance with the hospital’s AIDET program.
  • Collect accurate patient information, prioritize it, and communicate it appropriately to clinical staff.
  • Distribute questionnaires and forms at the beginning of visits.
  • Enter orders and patient information in the electronic medical record as assigned.
  • Escort patients to ancillary service areas such as radiology and the laboratory.
  • Perform support activities requested by managers or clinical providers.
  • Collect patient records after visits are completed.
  • Schedule follow-up appointments and, when needed, related diagnostic or laboratory tests.
  • Maintain patient confidentiality by phone, in discussions, and through electronic distribution of information.
  • Attend assigned internal or external educational or training sessions.
  • Work assigned off-shifts, holidays, and weekends and additional hours when needed for patient services or emergencies.
  • Perform duties in accordance with applicable safety laws, regulations, and hospital policies and procedures.
  • Perform similar or related duties appropriate to the experience level on an emergency, temporary, or limited basis as assigned.
Beth Israel Lahey Health

Beth Israel Lahey Health

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Beth Israel Lahey Health is an integrated health system that coordinates care across hospitals, clinics, and other care settings to keep patients connected wherever they are. Its services come from doctors, nurses, technicians, social workers, and educators who work together, guided by medical research and education. The system operates by linking hospitals, primary and specialty care, and support services so patients receive seamless care with access to resources like research-informed treatment and training for staff. Unlike standalone hospitals or fragmented care providers, it combines multiple facilities and care teams into a single network to improve consistency and efficiency. The overarching goal is to improve patient outcomes and experience by delivering high-quality, coordinated care through research-backed practices and continuous education for its workforce.

Company Size

10,001+

Company Stage

N/A

Total Funding

N/A

Headquarters

Cambridge, Massachusetts

Founded

2017

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Simplify Jobs

Simplify's Take

What believers are saying

  • BILH posted a $93 million operating gain in 2025 after four loss-making years.
  • First-quarter 2026 operating income hit $60.2 million, reversing last year's loss.
  • Heidi's pilot cut after-hours work for 74% of users and lifted patient presence.

What critics are saying

  • Kevin Tabb exits by 2027, forcing a national CEO search during expansion.
  • Massachusetts AG price caps and annual monitoring constrain pricing through 2025.
  • 2025 RICO litigation against drug and pharmacy giants ties BILH to costly court fights.

What makes Beth Israel Lahey Health unique

  • BILH spans 14 hospitals and 39,000 employees, combining academic and community care.
  • BILH’s 2026 Heidi rollout standardizes ambient AI scribing across all physicians.
  • BILH is shifting 64% of care outside Boston and Burlington, deepening local access.

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Benefits

Mental Health Support

Company News

Associated Press
Apr 28th, 2026
Beth Israel Lahey Health rolls out Heidi's AI scribing to all physicians after 90% report better patient presence

Beth Israel Lahey Health is rolling out Heidi's ambient AI scribing tool to all its physicians following a successful trial across its facilities. The health system, which serves over 6,000 providers across 14 hospitals and 175 primary care practices, prioritises addressing physician burnout, with nearly half of US physicians reporting burnout. During a six-month trial offering Heidi to 1,000 providers, the majority adopted the technology. Survey results showed 89% were satisfied with note quality, 90% felt more present with patients, 74% reduced after-hours work time, and 82% experienced reduced cognitive load during visits. The implementation demonstrates how ambient AI can deliver immediate relief to physicians whilst benefiting patients and the healthcare system. Heidi supports over 2 million consultations weekly globally and has raised $96.6 million from investors including Point72 Private Investments and Blackbird.